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This charming apartment hotel lies in the commercial district of Madrid, close to Castellana Street. It is an ideal starting point for visiting the famous attractions, such as the Prado museum. It is just a few minutes walk to many shopping and entertainment venues. Links to the public transport network lie in front of the hotel.
5 suites, 15 apartments and 138 double rooms are located on 8 storeys and can be reached by lift. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including golf, a gym, callisthenics, aerobics, a spa, massage treatments and a solarium.
Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. The menu also offers diet meals and gluten-free meals. In addition, special catering options and snacks are available.
Calle de Lopez de Hoyos, 4
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
1645 reviewsUser: Odyssey61536131900
Trip type: Family
Just a perfect stay in Madrid!
I chose this hotel for my daughter and I to stay, it’s situated in a lovely safe neighbourhood. The hotel was perfect, welcoming, always willing to help and made us feel so comfortable! Our room we booked was the empress room with a terrace! The room was excep…
User: Monde2022
Trip type: Solo travel
Amazing! Would stay again
Amazing really kind staff. Super clean and comfy rooms. The location was great as was the breakfast! The popcorn in the lobby was a nice touch. Hotel- cmanager, Owner at Barcelo Emperatriz, responded to this review Dear Guest, Many thanks for your review.…
User: simoncG1542HV
Would definitely return
Excellent choice of fresh food at breakfast. Friendly smiling local staff. Clean room with bath. Very nice products. Hotel- cmanager, Owner at Barcelo Emperatriz, responded to this review Dear guest,Thank you very much for sharing your kind review. We’re…
User: jspodiatry
Excellent hotel, attentive staff and delicious food
A stay in this hotel is a definite must. The check-in was easy, despite our heavy jet lag and very helpful. Food at the restaurant is excellent with the staff being very helpful and attentive. The room was spotless and the bed very comfortable. Location is ide…
User: Andre D
Great Family Hotel
The family suite was perfect for a family of 4. The amenities were great, including breakfast and dinner options. The room was clean and modern, and we were able to plug in our amazon firestick using the ports that they made available. Hotel- cmanager, Owne…
