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The hotel is located on the Plaza del Carmen, right in the heart of Madrid. From here guests can reach all major sights easily by foot, including Puerta del Sol, Plaza Mayor, Gran Via, Plaza de España, the Prado Museum and the Thyssen Museum. The royal palace is around 6 km away. The tourist centre, with excellent underground and bus connections, is right on the doorstep of the hotel.
The hostel has 5 single rooms and 34 double rooms, which are located on 6 storeys and are reachable by lift. The reception desk is open round the clock. Amenities available at the hostel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Further amenities include a washing machine, an ironing set, a trouser press and a tumble dryer. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hostel has family rooms and 39 non-smoking rooms.
Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hostel, including cycling/mountain biking, tennis, golf, a gym and massage treatments. A casino offers additional entertainment.
Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. A continental breakfast guarantees a great start to the day.

Tres Cruces 3
Check-in from 2:00 PM · check-out by 12:00 PM
Average
405 reviewsUser: simonb109
Trip type: Business
Terrible
Stayed for a business trip booked by my hosts. Hotel was very tired and in need of an upgrade. Bathrooms poorly equipped, needed a thorough clean, and no toilet roll! Bed uncomfortable and noisy outside. Save your money and stay elsewhere. The good location ca…
User: S S
Trip type: Couples
Will I ever go back to this Hotel ? For the L💗ve of TERRACE, Yes Yes Yes !
When we entered the hotel in the early afternoon, it looked unpleasantly dark. It had an unpleasant smell; I think it was an old building smell, and It definitely did not have that cleanliness feel to it. We decided to give it a chance as we needed to find a p…
User: 513livj
Trip type: Business
Avoid at all costs
Would not recommend here in a million years. Shabby, old, dated, not particularly clean, old fashioned. The photos are FAKE the rooms don’t look like that! Avoid at all costs. Next to a building site as well. Ridiculous price for such a horrible hotel!
User: Voyager59981714261
Trip type: Couples
Very good property
For me it was ok place. Few days, nice decoration, very clean, I had everything I needed. That’s cheap hotel so big expectations are excluded. I was happy with my stay. Location is good. I always say, you will get what you pay for. I think this property is ver…
User: Mofeking
Run away very fast
On arrival the external downstairs windows were boarded up and had graffiti on them. It went downhill from there. The room last refurbed in probably the 50's was dated, dirty and dilapidated. The pictures used on the website (Expedia) were clearly FAKES. We st…