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Amura Alcobendas

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Amura Alcobendas

locationAlcobendas, Madrid

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About Amura AlcobendasAbout Amura Alcobendas

Location

This hotel is conveniently located in the leisure area of Alcobendas and approximately 12 km from Madrid with its numerous shopping opportunities, bars, restaurants and nightclubs. Links to the public transport network lie directly in front of the hotel and a ski area with a lift is located around 60 km away.

Facility

153 rooms, including 8 suites and 142 double rooms, are located on 5 storeys and can be reached by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Services such as a cloakroom, a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and background music. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pool complex includes both indoor and outdoor pools, which are in part heated. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and golf are available. Ski lifts provide easy access to the pistes. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna, hydrotherapy treatments and a solarium. Subject to charge: massage treatments.

Meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can dine in a non-smoking restaurant with an area for smokers. A generous breakfast buffet, a lunch à la carte and dinner offer plenty of delicious variety. Gluten-free meals and children's meals can be prepared on request.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Amura Alcobendas Amenities at Amura Alcobendas

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Café

    • -

      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

    • -

      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Restaurants

500 m

Bars / Pubs

1 km

Nightclub

1 km

Shopping opportunities

1 km

Golf Course

3 km

Ski Area

60 km

Ski Lift

60 km

Beach

400 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

144

Very Good

132

Average

135

Poor

34

Terrible

48

Recent Reviews: 493

  • User:REISY G

    Trip type:

    The worst customer service experience I've ever had

    rating25 Jan 2025

    Liked · “I would like to extend my heartfelt congratulations and gratitude to the cleaning staff for their outstanding work. The rooms are impeccably clean, reflecting your hard work, attention to...

  • User:Leslie B

    Trip type:

    Choose some place else to stay

    rating29 May 2024

    The rooms we used (a suite and 2- standard double) were clean. However, our stay, 6 nights, was disappointing. Our basic needs of a bed and shelter were met, but without the “frills” we are so...

  • User:chrismranger

    Trip type: Business

    First time to this hotel and probably not the last

    rating01 Nov 2023

    First time to the Amura and quite impressed Spacious, rooms were comfortable as was the bed TV could do with some English tv channels though Breakfast was good and all round service was provided...

  • User:K8746BNjudym

    Trip type: Solo travel

    Nothing like the website

    rating02 Aug 2022

    I arrived 31 July and had been checked in and paid before being advised that all the services were shut down for august. No room service, all restaurants closed and no assistance with getting luggage...

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