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Alcala de Henares, Madrid Share this Deal
About Alcala Plaza
This hotel is is close to an important commercial and recreational area of Alcala de Henares.
Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, a safe and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a car hire service, medical assistance, room service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.
Rooms are equipped with air conditioning and individually adjustable heating. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.
Guests can enjoy a selection of sport and entertainment options. Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and hiking.
Various dining options are available, including a restaurant (with high chairs), a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Amenities at Alcala Plaza
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Conference Room
Disability-friendly
Garage
Hairdresser
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with high-chairs
Room Service
Shops
TV Room
Wifi
Hygiene
Enhanced cleaning programme
Protective equipment for employees
Use of commercially available disinfectants
Meals
Breakfast Buffet
Special Diet
Special Offers
Sport/Entertainment
Cycling/Mountain Biking
Gym
Indoor Pool
Number of Pools
Outdoor Pool(s)
Tennis
Location
Around this property:
Shopping opportunities
200 m
Public Transport
200 m
Restaurants
500 m
Bars / Pubs
500 m
User Rating & Reviews
Excellent
13
Very Good
70
Average
42
Poor
17
Terrible
12
Recent Reviews: 154
User:S-ishell
Trip type:
The rooms are good, the breakfast is a disaster.
10 Nov 2025
User:Chaluparampil
Trip type: Business
Madrid
18 Jan 2020
User:535latam
Trip type: Business
Not very great
31 Oct 2019
User:ccalkins44
Trip type: Friends getaway
It was a hotel, not much else..
04 Jul 2019
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