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Ac Hotel Aitana

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Ac Hotel Aitana

locationSantiago Bernabeu-Castellana, Madrid

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About Ac Hotel AitanaAbout Ac Hotel Aitana

Location

This upper-mid range hotel is located in the town centre of Madrid, on the Paseo de la Castellana, close to the Santiago Bernabéu football stadium. The hotel's immediate vicinity offers cinemas, a theatre, a museum as well as a diverse range of shops. The Chamartin train station is around 5 minutes by car and the capital's airport is around 15 minutes away.

Facility

2 suites, 10 single rooms and 109 double rooms are located on 10 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. The wellness area offers pure relaxation and includes a spa and a sauna. For a fee, massage treatments are available to guests.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet and a dinner à la carte are served every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Ac Hotel Aitana Amenities at Ac Hotel Aitana

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Theatre

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Golf

    • -

      Gym

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      Massage

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Shopping opportunities

1 km

Golf Course

10 km

Cross-Country Skiing

40 km

Ski Area

40 km

Beach

300 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

185

Very Good

229

Average

67

Poor

11

Terrible

7

Recent Reviews: 499

  • User:W5896QVjeffl

    Trip type:

    A friendly compact hotel in heart of Madrid

    rating07 Nov 2025

    Centrally located in Madrid's business center (Cuzco) this compact, friendly, very bilingual hotel offers all the expected amenities for the price point. Hotel is quiet despite being just off one of...

  • User:TAMEMBER01232015

    Trip type: Friends getaway

    One nighter for Futball

    rating07 Sept 2024

    Bonvoy Ambassador member in town to see Real Madrid. Was upgraded due to my Bonvoy status. Perfect hotel if you’re headed to the stadium, only a few minutes walk away. Overall a pretty decent hotel...

  • User:tpost27

    Trip type:

    Utilitarian.

    rating04 Sept 2024

    The beds are comfortable and the staff are very helpful. I found the room on the small side and the bathroom dated. The location is wonderful especially if you are taking in a Real Madrid match...

  • User:Deletrea

    Trip type:

    Location and perfection, always the best impression

    rating26 Jul 2024

    Location: excellent. Service: excellent. Breakfast: excellent. Noise: none. One can only say good if nothing comes to mind. And yes, this was good. So Tripadvisor asks to deliver minimum 200...

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