


75+ photos
Ideal for beach holidaymakers and families, this hotel is situated in Puerto del Carmen, in a quiet area just a few steps from the public sandy beach. The tourist attractions can be reached within about 1 km.

Calle Reina Sofia 25
Check-in from 3:00 PM · Check-out by 12:00 PM

Calle Reina Sofia 25
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
3258 reviewsUser: jukskei
Trip type: Family
AVOID this hotel. Total lack of security. Rooms robbed.
I am writing this to warn other travelers about the shocking security failures and completely unacceptable management response we experienced at THB Flora. We stayed here in September for a wedding, which was completely ruined by a massive wave of crime on the property.During our stay, multiple guest rooms allocated to our wedding party were robbed in targeted break-ins. The perpetrators committed… I am writing this to warn other travelers about the shocking security failures and completely unacceptable management response we experienced at THB Flora. We stayed here in September for a wedding, which was completely ruined by a massive wave of crime on the…
User: Elza96
Trip type: Family
Pleasant stay....exceeded expectations
After reading some of the recent 1-star reviews, we were quite apprehensive about our 4-night stay, but I'm pleased to say our experience was much better than expected.We were lucky enough to be upgraded from a studio to a suite on arrival, which was a fantastic start to our holiday. The suite was spacious, comfortable, and had everything we needed for our stay.We booked half board and were really… After reading some of the recent 1-star reviews, we were quite apprehensive about our 4-night stay, but I'm pleased to say our experience was much better than expected.We were lucky enough to be upgraded from a studio to a suite on arrival, which was a fantast…
User: Olly7192
Trip type: Couples
The birds
Room 347, can’t fault the room cleaning, the main problem was the patio area , every day full of bird droppings, table chairs even the washing rack, couldn’t leave washing out has that to was splattered with bird droppings Couldn’t make use of the area it was off putting with droppings everywhere,Maybe if the trees where cut back not hanging over the rooms and patio area it might help, totally dis… Room 347, can’t fault the room cleaning, the main problem was the patio area , every day full of bird droppings, table chairs even the washing rack, couldn’t leave washing out has that to was splattered with bird droppings Couldn’t make use of the area it was…
User: Philip A
Trip type: Couples
Wary of staying in Flora 2
Stayed in Flora 2 Up the top of a very steep hill the staff were very Friendly and Helpfull when we were there the Ladies in the next were Robbed from thier Room and had Money and Phones stolen from the room when they went for Dinner found out after it is a very commen in Flora 2 and has happened numerous times this part of the Hotel has very insecure sliding doors and in my opinion all should be… Stayed in Flora 2 Up the top of a very steep hill the staff were very Friendly and Helpfull when we were there the Ladies in the next were Robbed from thier Room and had Money and Phones stolen from the room when they went for Dinner found out after it is a ve…
User: 325sinr
Trip type: Family
Unacceptable Safety Failure and Shocking Lack of Empathy
I am writing this review both as a deeply concerned parent and as a experienced hotel manager from Cork, Ireland. My daughter stayed at this hotel the night before her wedding—a time that should have been joyful and stress-free—only for the experience to be completely ruined by serious security failures and appalling customer service.During the stay, a major incident affected multiple guest rooms… I am writing this review both as a deeply concerned parent and as a experienced hotel manager from Cork, Ireland. My daughter stayed at this hotel the night before her wedding—a time that should have been joyful and stress-free—only for the experience to be co…
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