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This hotel is situated in the most attractive area of Puerto del Carmen, right by the beach. The Los Fariones Shopping Centre, bars, restaurants are to be found in the immediate vicinity. The public transport network is easily reached on foot.
The hotel was modernised in 2023. 229 suites are located on 5 storeys and can be reached by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided to guests. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Other services include a car hire service, an alarm call service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with projector is available.
Rooms feature a living area and a bathroom. Air conditioning ensures comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Guests are sure to get a good night's sleep in the double bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a microwave. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and 229 non-smoking rooms.
Guests can strike that perfect balance between exercise and relaxation in one of the 3 freshwater pools, which are outdoors and in part heated. There is a special swimming area for little ones as well. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. Leisure activities and facilities at the hotel include a gym, yoga and a solarium or, for a fee, massage treatments. In the evenings, guests can unwind to live music.
Dining facilities include a bar and a lobby bar. The restaurant has air conditioning and high chairs for children. Half board can be booked. A delicious and varied buffet is prepared for breakfast and dinner. Special meals, including vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking.

C/. Acatife, 2
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1919 reviewsUser: sandra k
Another beautiful stay
We have just returned from another fantastic stay at this beautiful hotel and just like our last stay, this time did not dissapoint. We had requested to stay in the same room as last year which was...
User: 23evao
Loved it
Lovely hotel. Modern, very clean, food was lovely, staff were great. Rooms was also really lovely and spacious. Would definitely visit again.
User: AlXJE
Could be great with changes
Very hot, overpriced and poorly run hotel which could be excellent with a few changes, whether the management will listen or not is another issue. This hotel is so hot in Summer they have an aircon...
User: anitac99x
Great hotel with some changes needed
The hotel is spotlessly clean.we had a deluxe suite which was fantastic with sea view I would have thought we would have had our own sun loungers on the balcony as it was huge and especially for the...