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This beach hotel lies in the outskirts of Puerto del Carmen, around 4 km from the airport. The beach is easily reached across the promenade which is traffic-free. In only a number of minutes, guests will arrive at numerous shopping venues, restaurants, bars and nightclubs. The centre is approximately 4 km away and is cheaply and easily reached using the regular bus service or by taking a taxi.
The hotel has 32 junior suites and 372 double rooms, which are located on 4 storeys and are reachable by lift. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available.
Rooms are equipped with air conditioning. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 404 non-smoking rooms.
Guests can unwind and strike that perfect balance between exercise and relaxation in the outdoor pool area. There is a children's swimming area as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sport and leisure programme, which includes bocce, beach volleyball, crazy golf and archery. For a fee, guests can also enjoy cycling/mountain biking and tennis. Water sports on offer include snorkelling or, for a fee, water skiing and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts and aerobics. There is a wellness area with a spa and a hammam and, for an additional fee, a sauna, a steam bath, a beauty salon, massage treatments, thalassotherapy treatments and a solarium. Leisure facilities include a kids' club, live music and a dance club.
Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and all-inclusive. A delicious and varied buffet is prepared for breakfast and dinner every day, and a set menu can be ordered at lunch. Diet meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

C/ Mato s/n
Check-in from 3:00 PM · check-out by 12:00 PM
Good
6046 reviewsUser: Curious30337498747
Trip type: Couples
Well below average
If you are Spanish you’ll love this hotel. If you are any other nationality your experience will be below average! Good bits:- Close to airport - Spacious rooms- Good water pressure in shower - Oriental buffet was better than the rumours suggested Bad bits: -…
User: bomosummer
Trip type: Couples
Good value
I think the overall rating of 3.5 is accurate, I would have given that if I could. The room we were given was ground floor, room was dated but spacious and appropriate given the price we paid. It is good value for money. We didn't use the pool area, it seemed…
User: Mary B
Trip type: Family
Fantastic
Perfect location, Rooms are clean and equipped with everything you need good size balconies. Its great value for money. The atmosphere is amazing. Dirección Beatriz Playa, Director General at Hotel Beatriz Playa & Spa, responded to this review Dear gu…
User: Rachel B
Trip type: Couples
Mixed review
We stayed here for a week - a bit of a mixed review. Location is great, right on the beach and it’s a lovely view. Some really great restaurants & shops a short walk away. Or walk further along into Puerto Del Carmen but it is a decent walk, we got a taxi.…
User: mill121
Trip type: Family
Unpleasant, having to say for an AI plastic cup, short staffed, cutting corners to save money, dried blood on the toilet seat,
Some staff very rude, also information was badly lacking they have your money so not interested Dirección Beatriz Playa, Director General at Hotel Beatriz Playa & Spa, responded to this review Dear guest,Thank you for your feedback. We are very sorry…