Barcelo Lanzarote Active Resort

Recent Reviews: 1026

• User: Ali A

  Trip type: Family

  AVOID THE RESTAURANT AT ALL COSTS

  Hoo boy, where to start with this. So yes, the hotel itself is crumbling but we are getting towards the end of season so maybe it will get fixed during the winter time. On a positive note, the rooms are generally clean and comfortable. The only issue at the moment is our shower doesn't have a drain cover and it is liable to flood if you're in there too long. Again, that could just be an issue of t… Read moreHoo boy, where to start with this. So yes, the hotel itself is crumbling but we are getting towards the end of season so maybe it will get fixed during the winter time. On a positive note, the rooms are generally clean and comfortable. The only issue at the mo… Read more

• User: Andrew W

  Trip type: Friends getaway

  Daylight robbery

  Just back from a 5 day golfing trip with a group of 8 friends. On the second day while out golfing we had all our money and one flip flop taken from our room without any forced entry. We were told by management to go to police and bring back a copy of the report. He also said we had probably not closed the door correctly!!!!! Went to police station twice the following day but they just kept tellin… Read moreJust back from a 5 day golfing trip with a group of 8 friends. On the second day while out golfing we had all our money and one flip flop taken from our room without any forced entry. We were told by management to go to police and bring back a copy of the repo… Read more

• User: 104leahw

  Trip type: Couples

  Wish we had never returned!

  Just returned on the 30th September 2026. Having stayed here last year and having a fabulous time we booked to return again this year. The hotel... On arrival it was a lot busier than the previous year. There was a woman on the front desk who wasn't very helpful at all and quite rude. There was a couple of people having issues with check in, some had to pay more as they didn't even have a reservat… Read moreJust returned on the 30th September 2026. Having stayed here last year and having a fabulous time we booked to return again this year. The hotel... On arrival it was a lot busier than the previous year. There was a woman on the front desk who wasn't very helpf… Read more

• User: Karen M

  Trip type: Couples

  Great hotel, great location!

  Beach front location is perfect. The hotel when you arrive is clean, well maintained, spacious and smells nice. The rooms are clean, well equipped with kettle, fridge (that is cold), air conditioning that works really well and great shower pressure. Noise from the street below was evident at times if the balcony door was open, but close it and the noise is gone. Breakfast was varied and plentiful.… Read moreBeach front location is perfect. The hotel when you arrive is clean, well maintained, spacious and smells nice. The rooms are clean, well equipped with kettle, fridge (that is cold), air conditioning that works really well and great shower pressure. Noise from… Read more

• User: Trip46652196812

  Trip type: Family

  Sky bar waiting staff!

  Absolutely humiliated & embarrassed by a member of the staff at the Sky bar, unforgettable experience for all the wrong reasons. Unfortunate, as my friends & family loved this place and have visited & stayed many times. Think they need to train a certain member of staff in how to talk to guests and visitors properly. Appalling behaviour. Hotel Manager, Owner at Hotel El Puerto by Pi… Read moreAbsolutely humiliated & embarrassed by a member of the staff at the Sky bar, unforgettable experience for all the wrong reasons. Unfortunate, as my friends & family loved this place and have visited & stayed many times. Think they need to train a c… Read more