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The hotel is located next to the Reducto Beach. The main shopping area is a 5-minute walk away and it is 6 km from the airport.
The hotel was modernised in 2021. 160 non-smoking rooms, including 52 double rooms, are located on 17 storeys and can be reached by 4 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access is provided to guests. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a car hire service, room service (for a fee) and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a projector. 6 conference rooms are available for lectures, presentations and meetings.
Rooms are equipped with air conditioning. Most units have a sea view. Guests are sure to get a good night's sleep in the double bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Family rooms are available for parents with children.
The freshwater pool complex guarantees comfortable swimming with its indoor area and pleasantly heated water. A hot tub invites guests to soothe their muscles (for a fee), and a poolside snack bar will take care of any hungry bellies. A terrace with sun loungers and parasols is available. Those who wish to stay active while on holiday can enjoy on-site golf. For a fee, cycling/mountain biking is also available. A wide range of sports are available, including water sports such as windsurfing, canoeing, catamaraning, snorkelling, water aerobics and aquafit or, for a fee, diving. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. There is a wellness area with a spa, a hammam, hydrotherapy treatments and a solarium and, for an additional fee, a sauna and massage treatments.
Dining facilities include a breakfast room and a café. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Half board can be booked. A delicious and varied buffet is prepared for breakfast and dinner. Diet meals, gluten-free meals, vegetarian dishes and lactose-free food can be prepared on request. The hotel also offers special catering options.
Parque Islas Canarias S/N
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
3987 reviewsUser: Jackie B
Trip type: Family
Excellent..you must stay 💖
We very fortunately had to stay here due to our flight getting cancelled, can not fault them for welcoming around 80 people all at once. The rooms, the view, the food and of course the staff are second to non.. if you can stay here (on a planned visit) then do…
User: BarrieS_11
Trip type: Family
Coffee and Cake stop
Called in for coffee and cake - lovely food magnificent views and really lovely and friendly service from Lujan and Yorge ( hopefully I have spelt the names correctly 👍👍) Gran Hotel, Otros at Arrecife Gran Hotel & Spa, responded to this review Dear…
User: BerlindaSurrey
Trip type: Couples
Needs updating and urgent maintenance and safety inspections.
A disappointment from check in to check out unfortunately we cannot recommend it. Anyone travelling with children to this hotel needs to consider the broken glass panels and their kids safety. The broken glass has been reported in reviews for months, They are…
User: Marie B
Trip type: Friends getaway
Great location , lovely hotel
Stayed here with a friend for a short break. Hotel is in perfect location , lovely views and beach . Yes we were advised cannot swim in sea by local travel rep, however very close and beautiful walk to neighbouring beach with lovely restaurants and bars.Breakf…
User: cameron w
Trip type: Couples
NOT A 5 STAR EXPERIENCE
Let me begin by saying that I managed a hotel for 10 years and we have been fortunate to be able to travel quite a bit. Our arrival at the hotel was uneventful. We expected an employee to offer help with our luggage, considering this is a 5 star hotel, but had…
