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Sercotel Portales

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Sercotel Portales

locationLogrono, La Rioja

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About Sercotel PortalesAbout Sercotel Portales

Location

The city hotel is situated in the historical centre of Logroño, just a few minutes’ walk from the cathedral. It is also close to the city’s main shopping area and central business district. Guests will find nightlife, links to the public transport network and the tourist centre of Paseo del Espolón just a 5-minute walk away, while the train station is a 20-minute walk and the bus station is 15 minutes on foot. The Valdezcaray ski resort is around an hour’s drive from the hotel.

Facility

48 non-smoking rooms are located on 6 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service and a laundry service. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, a spa and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Sercotel Portales Amenities at Sercotel Portales

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Sanitiser dispenser

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

443

Very Good

456

Average

88

Poor

16

Terrible

14

Recent Reviews: 1017

  • User:jazzmonster

    Trip type: Couples

    Perfectly placed

    rating13 Sept 2025

    This hotel was perfectly situated for our requirements - close to the Camino de Santiago and close to Calle Del Laurel. Bonus: the tourist information office is just outside too.The room was nice, it felt like a business hotel but had everything we needed and the bathroom supplies were generous. The bed was very comfortable and we had a great night's sleep.The WiFi was great. Breakfast was good, although having spent the evening on Calle Del Laurel, a coffee and a pastry was all we really wanted.The staff were all super-helpful. We appreciated being able to leave our luggage while we went off and explored Logrono.We would definitely return to this hotel.

  • User:descartavel

    Trip type: Solo travel

    technology illiterate company

    rating26 Feb 2025

    Beware of this hotel, in case you ever need to contact them. The website doesn't work, they use a company called "imperva" which blocks access at random, so you will not even be able to see the website and find a phone number. Then when you finally find a phone number, the call quality is always terrible. That not to mention that the price here on the site is always $10~20 EU lower than what you actually get on the booking sites, and if you try to book on the website (if you can access it) they send you to create an account on salesforce.com page which always fails. I wish I knew beforehand this was a huge chain operated on lowest cost by investment funds.

  • User:ursulacA1231IK

    Trip type: Family

    Excellent

    rating20 Feb 2025

    The bedroom was spotless & thoroughly cleaned each day. The beds were really comfy & it was quiet at night. We had a delicious breakfast from a wide variety of warm & cold foods. The staff were friendly & helpful. The location is great as it is right in the city centre. Eva Melón González, General Manager at Hotel Sercotel Portales, responded to this review Estimado huésped,Muchas gracias por habernos elegido y valorado de manera positiva. Nos alegramos mucho de que haya disfrutado de una agradable estancia y estaremos encantados de darle la bienvenida muy pronto. Reciba un saludo muy cordial en nombre de todo el equipo. Atentamente,Noemí

  • User:Stephen M

    Trip type: Couples

    Right in the Heart of Logrono

    rating28 Oct 2024

    Very decent hotel with a great location, excellent staff, and the best breakfast we've encountered in our European travels. They offer parking at their indoor garage, and it's reasonably enough priced, but ... oh ... are the spaces difficult to maneuver into. Eva Melón González, General Manager at Hotel Sercotel Portales, responded to this review Dear guest, Thank you very much for choosing our hotel during your stay in Logroño. Hope to wellcome you very soon. Kind regards, EM

  • User:JEI123

    Trip type: Couples

    Perfect location

    rating12 Oct 2024

    Ok so the hotel is pretty basic but it’s not expensive, it’s clean, it has all the room you need and a great shower with good water pressure. We slept so well and you stay here for the location and its proximity to all the bars and restaurants. There is a coffee shop/bar on the corner, next door to the hotel who let us take pastries and coffees back to the room, which suited us when we wanted a lazy start. It’s also opposite the tourist information where the staff are so helpful if you have any questions. Would definitely recommend it. Plus logrono is the perfect destination for anyone that loves food and wine! Eva Melón González, General Manager at Hotel Sercotel Portales, responded to this review Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Leyre

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