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The hotel lies at a height of 350 m, in the middle of a wonderful landscape and offers a stunning panoramic view over the Atlantic and the island's capital, Santa Cruz de la Palma (around 8 km away). Los Cancajos beach (with dark sand) is around 5 km away and the international observatories of the Roque de los Muchachos are 35 km from the hotel.
The holiday village has 156 rooms, including 1 single room and 78 double rooms, which are located on 2 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a car hire service, room service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and include a double bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A terrace with sun loungers and parasols is available. The holiday village offers outdoor sports, including tennis, volleyball, basketball, crazy golf, golf and archery. Water sports enthusiasts can enjoy windsurfing, sailing and diving. A gym, billiards and squash are options as well. A sauna and solarium are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.
Dining facilities include a non-smoking restaurant, a café and a bar. Catering options include bed and breakfast and half board. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The complex also offers special catering options.
Ctra. de El Zumacal, s/n
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
764 reviewsUser: Pioneer09392347984
Trip type: Couples
Over priced under facilitated
Booked this hotel looking for a decent place area to stay and the normal hotel amenities. The website says it has a pool and rooms have air conditioning. However, upon arriving we were told none of the rooms have AC, despite this being advertised on the websit…
User: 379mariuszl
Trip type: Couples
Horrible stay! Avoid this place! Choose another one on La Palma island.
Horrible stay. Noisy room next to the kitchen ventilation system. Hair of ex-guests inside the bathroom. Lack of shower gel. And the worst - very rude and impolite manager of the reception. Avoid this place. Choose another - much better and normal hotel - mean…
User: blogblog00
Trip type: Couples
Beautiful location and gardens
After initial issues with room on arrival, these were sorted.Food good , we had half board and enjoyed our dinners, especially when served by Arleny and Moises who were exceptional. Breakfast good too. We enjoyed our stay and would go back. Parador La Palma…
User: keithmalin
Trip type: Solo travel
High quality accommodation. Dinner service can be very slow
You should know what you are going to get with Paradors - lovely building, quality accommodation and services and excellent food. So the La Palma parador does not disappoint. It is set above (and to the SW of) Santa Cruz and some rooms (superior) have balconie…
User: Jennifer10WestLondon
Trip type: Couples
Service needs improving
Had a lovely time at the hotel but sadly on several occasions, the service at breakfast and at the bar was very poor. Failed to be served at breakfast one morning after waiting 35 minutes and with no hot drink available as the coffee machine was out of order,…
