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This hotel lies directly by the sea, only approximately 300 m from Los Cancajos Beach. The island capital of Santa Cruz and the many shops and leisure venues located there are about a 5-minute drive away.
The hotel has a lift and features 433 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Guests can get more information about excursions at the tour desk. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.
Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. Internet access, a direct dial telephone and satellite television are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. Those who wish to stay active while on holiday can enjoy crazy golf and fishing. For a fee, tennis is also available. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. Sports options available to guests include table tennis or, for a fee, a gym. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.
Dining facilities include a restaurant (with high chairs), a café and a bar. Catering options include half board and all-inclusive. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and snacks, for example. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Calle de los Cancajos, 36
Check-in from 3:00 PM · check-out by 12:00 PM
Good
2108 reviewsUser: Nigel C
Trip type: Solo travel
La Palma more than a disaster movie
A busy hotel trying to be all things to all people. The breakfast buffet is good plenty of choices some very unhealthy. I was half board so can't comment about the day time other than the good pool facilities and more than adequate gym. Reception were responsi…
User: Methusaleh
Trip type: Couples
4 star not merited
Does not merit 4 star rating as a hotel But very friendly and competent staff in every department. Rooms comfortable and clean but two major negatives.1.No hand rail in shower. Risk for elderly.2.No extractor fan in bathroom. Health risk .Legal?3.BUT food prov…
User: 218curtisw
Trip type: Couples
AVOID
Absolutely shocking experience for an H10 hotel. Food coming out cold even when the restaurant has only just opened, staff rude and abrupt most of the time, and basic things like an iron aren’t available unless you pay for their overpriced laundry service.The…
User: feechurch
Trip type: Couples
Poor overall stay
Very disappointing stay. We chose this hotel based on an OUTSTANDING holiday in an Ocean by H10 hotel so felt the standard would be high. We were sorely let down. The hotel was very clean and initial impression was positive. The lobby was spotless, smelt fresh…
User: redsrachelgrace
Trip type: Couples
Warm Welcome
We had really enjoyed our previous visit to La Palma and had seen that Jet 2 had recently started flights to the island. We saw that the Taburiente Playa was available and were concerned about the poor reviews but we decided to take a chance and visit anyway a…
