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Servatur Puerto Azul

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Servatur Puerto Azul

gran canaria, spain

About Servatur Puerto Azul

location

Situated on a hill beside the sea, this hotel has been constructed in a terraced style and is just 1.5 km from the beach that can be reached by descending a flight of steps. The centre of Puerto Rico, which offers many shopping and entertainment venues is located just 1 km away.

facility

The hotel was modernised in 2023. The hotel welcomes guests in a 7-storey building with 15 lifts and 496 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Travellers with their own cars can use the parking spaces (subject to availability). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, an alarm call service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A business centre with a flip chart and pens and photocopier is available.

rooms

Rooms feature a living area and a bathroom. Air conditioning ensures comfortable temperatures. In most units, guests can enjoy a partial sea view from a balcony or terrace. Many units feature a sea view, which creates a particularly lovely ambience. Guests are sure to get a good night's sleep in the sofa bed. Separate bedrooms are available. Extra beds or children's beds can be provided upon request. A safe and a minibar are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave and tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. The bathrooms have a shower and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. 4 wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A terrace with sun loungers and parasols is available. For guests who wish to keep active, volleyball and basketball are available. Guests can partake in various water sports, including water aerobics and aquafit. In addition, diving is offered for a fee. The hotel offers numerous indoor sports, including a gym, table tennis and pilates or, for a fee, billiards. There is a wellness area with a spa and a solarium and, for an additional fee, a spa, a sauna, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

meals

Dining facilities include a dining room and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, a buffet and high chairs). Catering options include bed and breakfast, half board, all-inclusive and all-inclusive special. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and snacks, for example. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes, children's meals, lactose-free food, vegan food and whole, unprocessed foods can be prepared on request. Baby food (on request) provides for little ones' well being. The show cooking is a particularly special attraction. International brands are available for an additional fee. There are alcoholic beverages and house favourite brands as well.

Amenities at Servatur Puerto Azul

Facilities

24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkFoyerGames roomGarageHairdresserHotel SafeKids ClubLaundry FacilitiesLaundry ServiceLiftsNightclubPlaygroundRestaurant(s)Small supermarketTV RoomWaterslideWifi

Hygiene

Contactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffMandatory mask-wearingProtective equipment for employeesProtective hygiene screensSocial distancing regulationsUse of commercially available disinfectants

Meals

All inclusiveBreakfast BuffetHalf BoardSpecial DietSpecial Offers

Sport/Entertainment

AerobicsAqua aerobicsBasketballBilliards/SnookerBocceChildren's EntertainmentChildren's PoolCycling/Mountain BikingDartsDivingEntertainment ProgrammeGolfGymJacuzziMassageMinigolfNumber of PoolsOutdoor Pool(s)ParasolsSailingSaunaSun loungersSun terraceSwimming PoolTable TennisTanning Studio/SolariumTennis

Location

Map preview
Puerto Rico, Gran Canaria, Canary Islands, Spain

Avda. de la Cornisa, 13

What's nearby

  • Public Transport50m
  • Shopping opportunities200m
  • Restaurants200m
  • Bars / Pubs200m
  • City Centre1km
  • Sea1km
  • Golf Course10km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.3

Very Good

897 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent513
  • Very Good240
  • Average93
  • Poor29
  • Terrible22

Recent Reviews: 897

  • User: Craig L

    Trip type: Family

    Great Hotel

    27 May 2026

    Great hotel. Rooms are nice and clean. Fantastic views all round. Location is up a hill but the views set this off. Slightly expensive but well worth it.

  • User: laurenhW2379JX

    Trip type: Family

    Lovely hotel with incredible views

    27 May 2026

    Lovely hotel with incredible views, area itself is quite hilly but that's what makes this hotel so stunning as you can see the whole of the town from the hotel, taxis to the centre are between $4/5 each way, 2 lovely beaches near by one with an assault course…

  • User: CiaraFinn92

    Trip type: Family

    Ciara F

    26 May 2026

    Such a fun experience!! Zuri and Nayara were great!

  • User: Marianne V

    Trip type: Friends getaway

    Superb hotel with great food, an excellent location, beautiful rooms, and mostly very friendly staff.

    25 May 2026

    Superb hotel with great food, an excellent location, beautiful rooms, and mostly very friendly staff. The only downside was when we asked the receptionist, Joel, at check-out if it was possible to have one extra hour before checking out. We had two rooms, but…

  • User: Nuttersturm

    Trip type: Couples

    Disappointed

    24 May 2026

    We arrived at the hotel , very clean reception and helpful staff, we arrived early for the room so had some drinks before hand Let’s move on a couple of days The rooms was lovely, we upgraded to the duplex suite couldn’t fault it , was small an no full length…

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