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About Servatur Puerto Azul
Situated on a hill beside the sea, this hotel has been constructed in a terraced style and is just 1.5 km from the beach that can be reached by descending a flight of steps. The centre of Puerto Rico, which offers many shopping and entertainment venues is located just 1 km away.
The hotel was modernised in 2023. The hotel welcomes guests in a 7-storey building with 15 lifts and 496 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Travellers with their own cars can use the parking spaces (subject to availability). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, an alarm call service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A business centre with a flip chart and pens and photocopier is available.
Rooms feature a living area and a bathroom. Air conditioning ensures comfortable temperatures. In most units, guests can enjoy a partial sea view from a balcony or terrace. Many units feature a sea view, which creates a particularly lovely ambience. Guests are sure to get a good night's sleep in the sofa bed. Separate bedrooms are available. Extra beds or children's beds can be provided upon request. A safe and a minibar are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave and tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. The bathrooms have a shower and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. 4 wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A terrace with sun loungers and parasols is available. For guests who wish to keep active, volleyball and basketball are available. Guests can partake in various water sports, including water aerobics and aquafit. In addition, diving is offered for a fee. The hotel offers numerous indoor sports, including a gym, table tennis and pilates or, for a fee, billiards. There is a wellness area with a spa and a solarium and, for an additional fee, a spa, a sauna, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.
Dining facilities include a dining room and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, a buffet and high chairs). Catering options include bed and breakfast, half board, all-inclusive and all-inclusive special. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and snacks, for example. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes, children's meals, lactose-free food, vegan food and whole, unprocessed foods can be prepared on request. Baby food (on request) provides for little ones' well being. The show cooking is a particularly special attraction. International brands are available for an additional fee. There are alcoholic beverages and house favourite brands as well.
The hotel accepts the following credit cards: VISA and MasterCard.
Amenities at Servatur Puerto Azul
Facilities
24-hour reception
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Foyer
Games room
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Nightclub
Playground
Restaurant(s)
Small supermarket
TV Room
Waterslide
Wifi
Hygiene
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Mandatory mask-wearing
Protective equipment for employees
Protective hygiene screens
Social distancing regulations
Use of commercially available disinfectants
Meals
All inclusive
Breakfast Buffet
Half Board
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Aqua aerobics
Basketball
Billiards/Snooker
Bocce
Children's Entertainment
Children's Pool
Cycling/Mountain Biking
Darts
Diving
Entertainment Programme
Golf
Gym
Jacuzzi
Massage
Minigolf
Number of Pools
Outdoor Pool(s)
Parasols
Sailing
Sauna
Sun loungers
Sun terrace
Swimming Pool
Table Tennis
Tanning Studio/Solarium
Tennis
Location
Around this property:
Public Transport
50 m
Shopping opportunities
200 m
Restaurants
200 m
Bars / Pubs
200 m
City Centre
1 km
Sea
1 km
Golf Course
10 km
User Rating & Reviews
Excellent
410
Very Good
199
Average
76
Poor
25
Terrible
20
Recent Reviews: 730
User:Beth W
Trip type:
We had the best time!
09 Nov 2025
User:BobnMel
Trip type:
Love it, just booked visit number 3
09 Nov 2025
User:Danielle B
Trip type:
Great food, stunning location, gorgeous hotel.
07 Nov 2025
User:Escape795583
Trip type:
Grand Gran Canaria!!
30 Oct 2025
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