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Sercotel Puerto de la Luz

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Sercotel Puerto de la Luz

locationLas Palmas, Gran Canaria

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About Sercotel Puerto de la LuzAbout Sercotel Puerto de la Luz

Location

Centrally located in Las Palmas, this hotel is about 600 m from the beach.

Facility

Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a baggage storage service, a safe, medical assistance, a fax machine, a smoke alarm and a smoking area. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park. Services include a hotel shuttle bus.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Most units have a sea view. Rooms have a double bed or a queen-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers golf. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a café and a bar. A fortifying breakfast is served daily.

Amenities at Sercotel Puerto de la Luz Amenities at Sercotel Puerto de la Luz

  • Facilities

    • -

      Air conditioning

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      Bar(s)

    • -

      Café

    • -

      Car Park

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      Disability-friendly

    • -

      Hotel Safe

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      Kids Club

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      Lifts

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      Medical Assistance

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      Pets

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Golf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

50

Very Good

26

Average

21

Poor

8

Terrible

3

Recent Reviews: 108

  • User:629benn

    Trip type:

    Do not stay here

    rating31 Aug 2025

    We stayed at this hotel for one night and had a very negative experience. From the moment we arrived, the locals made us feel extremely uncomfortable — constantly staring, threatening, and making it...

  • User:Amina D

    Trip type:

    Good overall

    rating29 Mar 2025

    I stayed at this hotel for almost two weeks and really enjoyed it overall. The business rooms are spacious and even come with a small terrace, which was a lovely surprise. Staff were very friendly...

  • User:GoPlaces29041581474

    Trip type:

    Cleanliness Standards Need Improvement

    rating25 Nov 2024

    I recently stayed at the Sercotel Hotel, and while some aspects of the experience were satisfactory, there were significant shortcomings in cleanliness that need to be addressed. One of the most...

  • User:geomang123

    Trip type:

    Enjoyed it, perfect for visiting Las Palmas

    rating03 Aug 2024

    Hotel is centrally located, next to ferry terminal which I needed to catch the other day so I only stayed here for an overnight stay as I would prefer not to stay in Las Palmas if visiting Gran...

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