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About Santa Catalina, A Royal Hideaway Hotel
Lying at the heart of Doramas Park, this first-class hotel is situated at the centre of Las Palmas de Gran Canaria and offers its guests fabulous views out over the surrounding garden complex and the sea. It is 20 minutes walk to the Triana and Mesa y López shopping streets as well as to the marina. The airport is 25 km away.
The hotel was built in 1890. 203 rooms, including 37 junior suites, 18 suites and 141 double rooms, are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a page service and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. A business centre with fax machine, projector and a flip chart and pens is available. Larger events can be organised with the help of the conference service.
Air conditioning (no extra charge), central heating and a fan ensure that rooms maintain comfortable temperatures. A welcome gift awaits guests. Some rooms have a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Little extras include slippers, daily paper and pillow menu. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book 8 wheelchair-friendly rooms with wheelchair-accessible bathrooms. 4 family rooms are available for parents with children.
Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax (for a fee). Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The fitness rooms are perfect for a comprehensive workout. Various wellness options, such as a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments and a solarium, are offered for a fee. Evening entertainment includes live music.
Dining facilities include a breakfast room, a café, a bar, a lobby bar and a piano bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Half board is offered as a catering option. A continental breakfast buffet and dinner are served every day. Diet meals, gluten-free meals, vegetarian dishes, children's meals, halal food, lactose-free food and vegan food can be prepared on request. Baby food (on request) provides for little ones' well being. In addition, special catering options and picnics are available. The show cooking is a particularly special attraction. The drinks selection includes alcoholic beverages and international brands.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Amenities at Santa Catalina, A Royal Hideaway Hotel
Facilities
24-hour reception
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Casino
Conference Room
Currency Exchange
Disability-friendly
Foyer
Hairdresser
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
Breakfast Buffet
Half Board
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Cycling/Mountain Biking
Gym
Indoor Pool
Jacuzzi
Massage
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Sun terrace
Tanning Studio/Solarium
Location
Around this property:
Beach
1 km
Centre
3 km
User Rating & Reviews
Excellent
1484
Very Good
230
Average
81
Poor
51
Terrible
35
Recent Reviews: 1880
User:S B
Trip type: Couples
Great stay at Santa Catalina
29 Nov 2025
User:Colin J
Trip type: Couples
Wonderful hotel
26 Nov 2025
User:Cara B
Trip type:
Sorry but this isn't a five star hotel!
24 Nov 2025
User:123pix
Trip type:
Classic hotel & tropical garden
19 Nov 2025
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