Mur Hotel Neptuno

Recent Reviews: 2380

• User: Becky M

  Trip type: Solo travel

  Lovely hotel & staff

  We have stayed here 3 times now and each time it’s a fabulous stay! Throughly enjoy the hotel. The food is great and always lots of choice. Pool area is clean and there are plenty of beds available. Only thing it could do with is music around the pool:: but that’s all: definitely recommendWe have stayed here 3 times now and each time it’s a fabulous stay! Throughly enjoy the hotel. The food is great and always lots of choice. Pool area is clean and there are plenty of beds available. Only thing it could do with is music around the pool:: but th… Read more

• User: Mark G

  Trip type: Couples

  Lovely Hotel, just 2 issues

  The location of this hotel is amazing, steps from The Yumbo centre and easy to get around Playa Del Ingles. The staff in this hotel are outstanding with their friendliness at are very attentive, special mention to Jose at the pool bar and Carolina on reception who stood out.Hotel is clean and the food good, you won't starve! Prices at the pool bar for drinks and meals also good value for money.The… Read moreThe location of this hotel is amazing, steps from The Yumbo centre and easy to get around Playa Del Ingles. The staff in this hotel are outstanding with their friendliness at are very attentive, special mention to Jose at the pool bar and Carolina on reception… Read more

• User: Nicholas H

  Trip type: Solo travel

  GREAT RELAXING BREAK

  I decided to spend a long weekend, 4 nights at the Neptuno due to its proximity to the Yumbo Centre and meeting up with friends every night who were staying elsewhere in the resort. Check in was easy and straightforward and the complimentary bottle of red wine in my room was a nice touch. I had a pool view on the 3rd floor which was adequate for my short stay although if staying longer would have… Read moreI decided to spend a long weekend, 4 nights at the Neptuno due to its proximity to the Yumbo Centre and meeting up with friends every night who were staying elsewhere in the resort. Check in was easy and straightforward and the complimentary bottle of red wine… Read more

• User: Tony D

  Trip type: Couples

  Starting to loose it's shine

  This hotel is in an excellent location And I have stayed there 3 times because of it. The cleaners do an amazing job and I tipped them well because of it. Some feedback though, some of the bar staff at the pool bar, they seem genuinely annoyed when you order a drink, but the reason for this is that they are doing table service drinks for the waiting staff at the same time as trying to run the bar,… Read moreThis hotel is in an excellent location And I have stayed there 3 times because of it. The cleaners do an amazing job and I tipped them well because of it. Some feedback though, some of the bar staff at the pool bar, they seem genuinely annoyed when you order a… Read more

• User: KevinandJohn

  Trip type: Couples

  Pool attendant nightmare!

  We have been visiting this wonderful hotel for over 30 years. Unfortunately on this occasion our visit has been marred by a jobsworth pool attendant.On our first full day, at 8.30 nearly all the beds were covered in towels. We put ours out at 10.00, before breakfast, near the pool attendants station. There was nowhere else.When we returned there was a notice advising us that our towels would be re… Read moreWe have been visiting this wonderful hotel for over 30 years. Unfortunately on this occasion our visit has been marred by a jobsworth pool attendant.On our first full day, at 8.30 nearly all the beds were covered in towels. We put ours out at 10.00, before bre… Read more