The hotel is located right on the summit of Gran Canaria mountain, around 1000 metres above sea level, offering impressive views over the surrounding landscape and the Atlantic Ocean. The centre of San Bartolomé de Tirajana is just a 15-minute walk away. There guests will find a variety of bar and restaurants. Those seeking happening nightlife, shopping opportunities or the nearest tourist centre are recommended to go to Maspalomas which is about 50 minutes away on public transport. The nearest beach is Playa des Ingles which is a similar distance away. Links to public transport can be found in the vicinity, and as such are accessible on foot. Fataga is some 10 km away, while Las Palmas and Mogan are both around 70 km away. Pico de las Nieves is some 20 km away, while Roque Nublo is about 15 km away.
8 suites and 52 double rooms are located on 3 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a library. Parking spaces are available to guests travelling by car. Other services include a transfer service, room service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a fax machine. Lectures, presentations and meetings can be held in one of the 2 conference rooms.
Rooms are equipped with air conditioning and individually adjustable heating. Some rooms include a balcony. Rooms include a double bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. Wheelchair-friendly rooms can be booked.
The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, golf, paddle tennis and archery. The water sports offered include water aerobics. The hotel offers numerous indoor sports, including a gym, table tennis, callisthenics and aerobics or, for a fee, darts. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.
Dining facilities include a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and all-inclusive. At breakfast (continental), lunch, and dinner, guests serve themselves at the lavish buffet or order a set menu (for lunch and dinner). Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers snacks. Non-alcoholic beverages are available.
