68+ photos
This attractive boutique hotel lies at an altitude of 1,100 m at the heart of the mountainous region of Gran Canaria. The picturesque town of San Mateo lies just 800 m away and the nearest beach is some 30 km from the hotel. Public transport departs from stops located 500 m away.
The hotel was built in 1800. Guests have a choice of 9 rooms, including 2 junior suites, suites and 6 double rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. Other features include a television with satellite/cable channels and WiFi (no extra charge). The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. Leisure options at the hotel include massage treatments, a solarium and hiking. For a fee, guests can also enjoy cycling/mountain biking, golf and horse riding.
The dining area includes a restaurant and a bar. Catering options include bed and breakfast and half board. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at dinner. There are meals available for those with special dietary requirements: gluten-free meals, vegetarian dishes and children's meals. Non-alcoholic beverages are available.
Calle El Arenal, 36
Check-in from 12:00 PM · check-out by 12:00 PM
Very Good
247 reviewsUser: Diptych
Trip type: Couples
Secret island of calm in back-of-beyond location
Fantastic, characterful place with great rooms and an unusual operating model that takes a bit of getting used to... We were particularly puzzled by the access procedure which (for us) involved waiting for some other guests returning so that we could get insid…
User: Karen D
Trip type: Couples
Needs a bit of TLC
The hotel is located behind a modern housing development in an enclosed compound. Once inside the tight compound it is pleasant but the lack of outlook doesn't give it a rural feel.We tried to book dinner in advance for 19.30 but were told we needed to be ther…
User: TimGUK
Trip type: Couples
Maybe ok in summer. Avoid in winter.
This hotel could be great but it falls down in too many critical areas. We arrived at night and the hotel is basically unmanned - just keys in a box. It was 6 degrees when we arrived and we were cold and wet. One room had no heating at all. The other was just…
User: SianCaulfield
Trip type: Couples
The weirdest hotel I've ever stayed in. Do not stay here.
The website makes this hotel look so much nicer than it is. It has the potential to be beautiful but it is run down and not looked after. When we arrived, there was a poo from another guest in our toilet. Unflushed. The hotel isn't manned, there are staff arou…
User: Samjam42
Trip type: Couples
Not what we expected, very disappointing breakfast
Booked this hotel based on the positive reviews but have just finished our 2 night stay feeling a bit confused. Pros first: if you have a car it's a good location to explore the mountains away from the tourists at the coastal resorts. Lovely friendly staff and…
