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Hotel Riu Palace Maspalomas

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Hotel Riu Palace Maspalomas

locationPlaya del Ingles, Gran Canaria

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About Hotel Riu Palace MaspalomasAbout Hotel Riu Palace Maspalomas

Location

This hotel (Adults-Only) is situated amidst much greenery, approximately 800 m from the beach. The town centre is about 2 km away; convenient public transport links are only 200 m away. It is 30 km to the airport.

Facility

The hotel has 800 non-smoking rooms, which are located on 4 storeys and are reachable by lift. English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car. Other services include a car hire service, medical assistance, room service, a laundry service and a hairdresser.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A delicious and varied buffet is prepared for breakfast and dinner. Special meals, including vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: VISA, Diners Club and MasterCard.

Amenities at Hotel Riu Palace Maspalomas Amenities at Hotel Riu Palace Maspalomas

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Foyer

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Theatre

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Public Transport

200 m

Beach

800 m

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

2858

Very Good

816

Average

228

Poor

71

Terrible

40

Recent Reviews: 4013

  • User:815markb815

    Trip type:

    Anniversary and Birthday Celebration

    rating14 Jun 2026

    Overall an amazing holiday. Initial issue with our room but rectified in a timely manner. Breakfast and evening buffet excellent. Location is a little far out for bars entertainment beaches and...

  • User:One_Who_Sighs

    Trip type: Couples

    Very peaceful, excellent staff

    rating13 Jun 2026

    I’ll start with the good as it was mostly all good. • immaculately clean throughout • food is very good compared to other hotels - still prefer going out but could happily eat there every day...

  • User:neilbatley2026

    Trip type: Family

    Batley - Rm:1051 and 1052

    rating13 Jun 2026

    I wouldn’t normally rate excellent in every category, but it was deserving for this hotel. Notably, all the staff were very engaging which created a really pleasant atmosphere. The food quality and...

  • User:miguel85657

    Trip type: Couples

    Excellent service, but headers up for light sleepers!

    rating12 Jun 2026

    We had a wonderful stay at Riu Palace Maspalomas in terms of service. The staff is incredibly friendly and welcoming, and the cleanliness throughout the hotel is absolutely impeccable. The food is...

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