Hotel HL Sahara Playa

Recent Reviews: 7

• User: Meander63183281606

  Trip type: Friends getaway

  Excellent service

  ?????A big compliment to the Sahara Playa and especially to the outstanding service!I had a small problem with my bed during my stay: It squeaked noticeably with every movement. I had merely mentioned the problem – and to my great surprise, the bed was then replaced immediately and completely uncomplicatedly, without any discussions and without me having to worry about it again.That is exactly how… Read more?????A big compliment to the Sahara Playa and especially to the outstanding service!I had a small problem with my bed during my stay: It squeaked noticeably with every movement. I had merely mentioned the problem – and to my great surprise, the bed was then re… Read more

• User: Antje K

  Trip type: Family

  Lacks any kind of atmosphere, not really a 4*

  We stayed for one week in early June as a family of 6 with 2 elderly grandparents with reduced mobility.The rooms were comfortable and spacious, all of them newly refurbished with USB and USBC outlets next to the bed. The location is very convenient for Playa del Ingles, taxi stand and restaurants along the promenade. My parents with mobility issues were allocated a very convenient room on the gro… Read moreWe stayed for one week in early June as a family of 6 with 2 elderly grandparents with reduced mobility.The rooms were comfortable and spacious, all of them newly refurbished with USB and USBC outlets next to the bed. The location is very convenient for Playa… Read more

• User: Maxwell L

  Trip type: Solo travel

  Should only be 3*

  Whilst the staff were lovely (all of them apart from one) and the food was okay I was more than a little disappointed with the fact the air conditioning did not work in my room. When I spoke to reception I was told there is nothing they can do but offered a fan. This is simply not the level expected from a 4* hotel. When I complained to my holiday provider I was told by them that the receptionist… Read moreWhilst the staff were lovely (all of them apart from one) and the food was okay I was more than a little disappointed with the fact the air conditioning did not work in my room. When I spoke to reception I was told there is nothing they can do but offered a fa… Read more

• User: Angelo D

  Trip type: Solo travel

  Great hotel but not for everyone...

  My room was recently renovated and the furniture was new. Having mobility issues, I was offered a very good accommodation solution on the ground floor. The restaurant staff and the cleaning staff were always very friendly and attentive; as an Italian, I can also guarantee that the quality of the food in the restaurant is good quality. My sincerest thanks go to the hotel manager for personally stan… Read moreMy room was recently renovated and the furniture was new. Having mobility issues, I was offered a very good accommodation solution on the ground floor. The restaurant staff and the cleaning staff were always very friendly and attentive; as an Italian, I can al… Read more