SBH Crystal Beach Hotel & Suites

Recent Reviews: 591

• User: Ashley D

  Trip type: Friends getaway

  ALREADY BOOKED A RETURN VISIT

  My stay at SBH Crystal Beach Hotel & Suites Adults Only was so enjoyable that I've already booked to return in November.From the moment we arrived, we were made to feel genuinely welcome. We checked in quite late, but the hotel had thoughtfully prepared cold plates of food for us, and our room had bottled water and tea and coffee making facilities waiting. It was such a warm and appreciated we… Read moreMy stay at SBH Crystal Beach Hotel & Suites Adults Only was so enjoyable that I've already booked to return in November.From the moment we arrived, we were made to feel genuinely welcome. We checked in quite late, but the hotel had thoughtfully prepared co… Read more

• User: bethrose_88

  Trip type: Couples

  Decent value Canarian hotel

• User: SAM H

  Trip type: Solo travel

  "Standard" room unsafe and well below 4*

  A damp, musty, cramped room, with ripped curtains (see photos) which opened onto a busy public beach - not suitable for a woman travelling alone, as I was. There was no access to the room from within the hotel. The bath was stained with black and there was no sink plug. I complained immediately on accessing the room and was told I would be moved next day; that promise was not kept - the 'rules' of… Read moreA damp, musty, cramped room, with ripped curtains (see photos) which opened onto a busy public beach - not suitable for a woman travelling alone, as I was. There was no access to the room from within the hotel. The bath was stained with black and there was no… Read more

• User: Miamariasm

  Trip type: Solo travel

  Lovely,clean,tranquil place with amazing staff and breathing views

  I had a fabulous stay at this hotel! They made my first time in Costa Calma just like I expected, no issues,no noise,peace and quiet,amazing views from my room,lovely,friendly just so tranquil and homely.The reception staff is extremely friendly and professional and so is the housekeeping staff,always there ,cleaning the whole hotel every day.I know because I kept asking them for directions!????Th… Read moreI had a fabulous stay at this hotel! They made my first time in Costa Calma just like I expected, no issues,no noise,peace and quiet,amazing views from my room,lovely,friendly just so tranquil and homely.The reception staff is extremely friendly and profession… Read more

• User: T A

  Trip type: Solo travel

  Disgusting experience - Worst 4 star hotel I’ve stayed at. More like a 2 star.

  I booked this hotel for a three-night stay expecting comfort and relaxation, but my experience was deeply disappointing from the moment I arrived.The room was in an unacceptable condition for a four-star hotel: visibly dirty, with a broken shower, mould on the walls and curtains, and poor overall cleanliness. The Wi-Fi was not working, and I was not informed at check-in. As a solo traveller, being… Read moreI booked this hotel for a three-night stay expecting comfort and relaxation, but my experience was deeply disappointing from the moment I arrived.The room was in an unacceptable condition for a four-star hotel: visibly dirty, with a broken shower, mould on the… Read more