Palacio del Infante Don Juan Manuel

Name: Palacio del Infante Don Juan Manuel
Address: Infante Don Juan Manuel, 2, Cuenca, spain
Telephone: +44-204-505-9777
Rating: 3.8

Belmonte, Cuenca, Spain

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About Palacio del Infante Don Juan Manuel

location

This hotel is located right in the heart of Belmonte.

facility

The hotel has a lift and features 39 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A terrace with sun loungers and parasols is available. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, cycling/mountain biking and horse riding are available. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.

meals

Dining facilities include a restaurant, a café and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Palacio del Infante Don Juan Manuel

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Disability-friendly
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  Games room
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Playground
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Cycling/Mountain Biking
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  Horse Riding
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  Indoor Pool
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Steam bath
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  Sun loungers
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  Sun terrace

Location

Around this property:

Beach

270000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

125

Very Good

Average

Poor

Terrible

Recent Reviews: 313

User:roeslers
Trip type:
Cleanliness and comfort issues
14 Nov 2021
It pains me to have to write this review about this otherwise lovely hotel. It's pretty to look at but lacks some basic sanitation and comforts. We stayed for 5 days and the entire time, the shower has poor temperature control and constantly vacillates from hot to cold so that it is impossible to take a pleasant shower. Further, there was absolutely no Wifi, and this impeded business meetings---so if you are relying on Wifi to do business, this is NOT the hotel for you. The hotel's interior temperature might be fine and cool in summer, but in November the entire hotel was freezing cold all the time. The restaurant's food was erratic, often cold and overcooked (we were part of a large group so perhaps they struggled with this). But most importantly, there was significant mold in the shower which they insisted was paint. When I asked them to put bleach on it to humor me, they refused. I therefore went to the store and bought my own bleach, to prove it was indeed mold. Here are the before and after photos... The clean white is after I cleaned my own shower. Even after they knew it was mold, shower walls were not cleaned in subsequent days (see additional photos showing residual mold; these photos were taken on day 5, so at no time during this stay were the shower walls properly cleaned). The beds were comfortable, but I cannot in good conscience recommend this hotel, as it was overall an unpleasant stay for all the reasons mentioned.
User:kathyhK9551WZ
Trip type: Couples
Season
03 Sept 2019
Look at the windmills, the castle on the hill and this is the perimeter of a delightful stay in the middle of nowhere. It is hard to find but it is worth the trip. The food is killer good and the waiters speak English and Spanish. Hooray.
User:travelbug155
Trip type: Solo travel
beautiful hotel
18 Feb 2019
I was here for 5 nights and slept comfortably in a great room. The hotel has many great areas to lounge in. I enjoyed the food, except was a little disappointed with the paella. I would love to go back. Belmonte is in a lovely area with nice scenery. The hotel has great views of the castle.
User:Norwegian425
Trip type: Couples
A fantastic hotel
31 Oct 2018
You don't really expect to find such a high class hotel in a small town like Belmonte. We have been to all the Parador hotels in the Iberian Peninsula and this hotel can match just any of those. This is a former palace that have been restored into an excellent hotel but still have kept its original atmosphere. It's a pity that on our visit day only 3-4 rooms were occupied. We were the only couple at both dinner and breakfast. Belmonte Castle is absolute worth a visit. If someone wants to see the caste, a stay at this hotel is absolutely recommendable.
User:michaelpom
Trip type: Business
An historic, interesting hotel in a remote region
27 Jul 2018
This high-end hotel has been restored and upgraded to four-star standard from an original historic structure; it features exposed archaeological digs in different parts of the establishment. It is located in the small village of Belmonte in the region of Cuenca, Spain. The hotel has a certain grandeur and appears to be mainly used by conference groups, for special events (weddings etc.) and weekend travellers seeking tranquillity in an isolated, resort-style venue. The staff were friendly and helpful and the restaurant featured authentic Spanish cuisine. Unfortunately, the air conditioning was unreliable in some of the rooms during my stay of six days. One disadvantage of the stone walls and unrelentingly hard surfaces in the meeting hall and restaurant was the adverse effect on the acoustics, often making conversation difficult. This could probably be alleviated by utilising soft furnishings such as heavy curtains and wall tapestries (in keeping with the historic theme of the building, of course).Overall a very impressive and excellent hotel.