Apartamento Playa la Luna

Recent Reviews: 243

• User: FarAway59430432403

  Spend your money somewhere else!!!!

  I can't remember her name, but the lady at check-in was super friendly and answered all questions we had. I have an emotional support/service dog due to seizures and was aware of the pet fee due at check-in but wasn't made to pay it and was told it was for that reason. The TV, shower nor refrigerator worked. We noticed the refrigerator was unplugged, thought that may be the problem so we plugged i… Read moreI can't remember her name, but the lady at check-in was super friendly and answered all questions we had. I have an emotional support/service dog due to seizures and was aware of the pet fee due at check-in but wasn't made to pay it and was told it was for tha… Read more

• User: Karen T

  Avoid at all costs!

  If I could give this property a rating of 0, I would. Room was disgusting. Dirty floor, food in the refrigerator, fecal matter on the toilet seat, dirty sink, burned and ripped bed linens. The curtains were hanging off the curtain rod. There were burn marks on the furniture and a burn mark and match on the bathroom wall. We called the front desk and the woman on duty came to the room with cleaning… Read moreIf I could give this property a rating of 0, I would. Room was disgusting. Dirty floor, food in the refrigerator, fecal matter on the toilet seat, dirty sink, burned and ripped bed linens. The curtains were hanging off the curtain rod. There were burn marks on… Read more

• User: Compass45616706670

  I should have checked rating and reviews first

  Room was not anything like what is shown online when booking. We arrived at 1am and left at noon the same day, and originally planned to stay 4 nights. Ended up finding a much better hotel for similar price. Also- we reserved with one card and paid with a different one at check in. They charged BOTH cards. Definitely reporting.Room was not anything like what is shown online when booking. We arrived at 1am and left at noon the same day, and originally planned to stay 4 nights. Ended up finding a much better hotel for similar price. Also- we reserved with one card and paid with a diff… Read more

• User: Kaitlin S

  Dirty. Broken appliances/furniture

  The place isn’t very clean. I have several photos of dirty stuff from our rooms. The kids room had blood on the sheets, blood in the bathroom where the toilet paper was, something stuck dangling off the ceiling that was red, a leaking refrigerator, and broken chair. Etc. I’d never stay there again. Our room had mold in the shower which reminds me the other room also had an cleaned shower. Our toil… Read moreThe place isn’t very clean. I have several photos of dirty stuff from our rooms. The kids room had blood on the sheets, blood in the bathroom where the toilet paper was, something stuck dangling off the ceiling that was red, a leaking refrigerator, and broken… Read more

• User: Christina M

  Trip type: Couples

  Heed the reviews - don't stay here!

  I'd give it a zero if I could. Disgusting. I missed all the bad reviews somehow. Hotel doesn't look like the pictures. Creepy people in parking lot. We were given a non-smoking room but as soon as I opened the door I was hit with smoke. Went to front desk and she claimed maintenance must have smoked in there. Got a new room and I didn't want to put my stuff down. Bathroom was clean is about the on… Read moreI'd give it a zero if I could. Disgusting. I missed all the bad reviews somehow. Hotel doesn't look like the pictures. Creepy people in parking lot. We were given a non-smoking room but as soon as I opened the door I was hit with smoke. Went to front desk and… Read more