Santa Susanna Resort Affiliated by FERGUS

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Santa Susanna Resort Affiliated by FERGUS

Name: Santa Susanna Resort Affiliated by FERGUS
Address: Crta. Nacional 2, Km 680, Km. 673, Costa Brava & Costa Barcelona-Maresme, spain
Telephone: 353818882077
Rating: 3.2

costa brava and costa barcelona maresme, spain

About Santa Susanna Resort Affiliated by FERGUS

location

This hotel may be found about 900 metres from the centre and around 1 km from the beach. A shuttle bus from the hotel to the beach and the shopping centre of Santa Susana runs every 30 minutes. Further shopping venues and links to the public transport may be found close by, and it is approximately 40 km to Girona airport.

facility

The hotel welcomes guests in a 5-storey building with a lift and 215 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and photocopier is available.

rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed or a queen-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a mini fridge. Other amenities available include a washing machine and an ironing set. A telephone, a TV and WiFi (for a fee) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.

sport

In cool weather, guests can swim a few laps in one of the 2 indoor pools. On hot days, 2 outdoor pools ensure that guests stay cool. There is a children's swimming area as well. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Parasols and comfortable sun loungers are available on the sun terrace. The hotel offers an extensive outdoor sports programme, including tennis, volleyball, basketball, golf and horse riding. Water sports enthusiasts are offered diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, callisthenics and aerobics. A spa, a sauna and solarium are available in the wellness area. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub.

meals

Dining facilities include a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at Santa Susanna Resort Affiliated by FERGUS

Facilities (10)

Air conditioningLobby24-hour receptionCurrency ExchangeInternet accessRoom ServiceElevator/ LiftLaundryParkingWifi

Beauty and Spa (1)

Spa

Building Information (1)

Garden (m²)

Common Area (2)

Game RoomSun Deck

Distances (1)

Beach

General Services (2)

Luggage storageWheelchair

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Room Facilities (1)

Room service

Shopping (1)

Souvenir shop

Sport/Entertainment (2)

Swimming PoolBilliards/Snooker

Transfers (2)

Airport TransfersShuttle Service

Location

Santa Susana, Costa Brava & Costa Barcelona-Maresme, Spain

Crta. Nacional 2, Km 680, Km. 673

Nearest beach1km

What's nearby

Restaurants600m
City Centre900m
Bars / Pubs1km
Nearest beach1km
Nightclub1km

Check-in from 15:00:00 · Check-out by 10:00:00

Santa Susana, Costa Brava & Costa Barcelona-Maresme, Spain

Crta. Nacional 2, Km 680, Km. 673

Nearest beach1km

What's nearby

Restaurants600m
City Centre900m
Bars / Pubs1km
Nearest beach1km
Nightclub1km

Check-in from 15:00:00 · Check-out by 10:00:00

User Rating & Reviews

3.2

Average

3380 reviews

Value
Rooms
Cleanliness
Service

Excellent659
Very Good1013
Average753
Poor412
Terrible543

Recent Reviews: 3380

User: Luis Daniel S
Trip type: Family
Great for families
We stayed here with our children and had a lovely time. They really enjoyed the swimming pools and the activities. The hotel has a friendly and relaxed atmosphere. The staff were kind and helpful whenever we needed anything. A very enjoyable family holiday. Susana Cuesta, Other at Santa Susana Resort, responded to this review Dear 764luisdaniels,Thank you for sharing your experience with your… We stayed here with our children and had a lovely time. They really enjoyed the swimming pools and the activities. The hotel has a friendly and relaxed atmosphere. The staff were kind and helpful whenever we needed anything. A very enjoyable family holiday.…
User: Rhianna D
Trip type: Family
Worst hotel I have had pleasure staying in
My experience with this establishment was really disappointing it started out well food was good had a variety but as second or third day hit food would be cold the servers gave impression of not wanting to be there I will give fact that bar staff really friendly and housekeeping always left room tidy and fresh towels regularly given but due to weather I had to be relocated due to flooding which I… My experience with this establishment was really disappointing it started out well food was good had a variety but as second or third day hit food would be cold the servers gave impression of not wanting to be there I will give fact that bar staff really frien…
User: kareeh2022
Trip type: Friends getaway
Ignore bad reviews.
Stayed here with friends end of September. Was slightly worried after reading the bad reviews, yes the hotel isnt 5* but its clean and a 15 minute walk to the beach. The food isnt amazing but you can find something to eat. Only member of staff I could complain about was the receptionist the evening we arrived She didn't tell us about times for food, told us to go upstairs in the lift when we was o… Stayed here with friends end of September. Was slightly worried after reading the bad reviews, yes the hotel isnt 5* but its clean and a 15 minute walk to the beach. The food isnt amazing but you can find something to eat. Only member of staff I could complain…
User: Mansoor L
Trip type: Family
I have a bad experience
Horrible service horrible food Susana Cuesta, Other at Santa Susana Resort, responded to this review Dear mansoorl319,Thank you for sharing your experience with us. We are truly sorry to learn that your visit did not meet expectations.Our team strives to provide attentive service and high-quality dining in a welcoming setting. We regret that this was not your impression on this occasion.We ap… Horrible service horrible food Susana Cuesta, Other at Santa Susana Resort, responded to this review Dear mansoorl319,Thank you for sharing your experience with us. We are truly sorry to learn that your visit did not meet expectations.Our team strives to…
User: Amie C
Trip type: Couples
Disgusting behaviour from receptionist
I arrived here last night to a very cheeky receptionist. Both my partner and myself were put up into a loft with low ceilings. My partner is 6foot 4 and is too tall for this. I have asthma and room is very stuffy. My booking shows that i booked a twin room not a room with 7 beds. Receptionist is demanding more money. Absolutely wasted the first day of our hard earned holiday!! They are now demandi… I arrived here last night to a very cheeky receptionist. Both my partner and myself were put up into a loft with low ceilings. My partner is 6foot 4 and is too tall for this. I have asthma and room is very stuffy. My booking shows that i booked a twin room not…

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