Casona Los Caballeros

Recent Reviews: 209

• User: JETulip

  Trip type: Couples

  Lovely small hotel

  17 Aug 2021

  Lovely small hotel in a historic stone building just outside of Santillana Del Mar. Helpful and friendly staff. Lovely pastoral location - the property is large and well tended, and we could hear cow bells from our room! Lovely room with canopy bed, quite comfortable.Lovely small hotel in a historic stone building just outside of Santillana Del Mar. Helpful and friendly staff. Lovely pastoral location - the property is large and well tended, and we could hear cow bells from our room! Lovely room with canopy bed, quite comf… Read more

• User: katemN9986XU

  Trip type: Couples

  Lovely historic hotel

  27 Sep 2018

  Great value for money. Good way to avoid the expensive coastal hotels if you have a car. Exposed stone walls seem to be in every room. Don't be put off by the new housing on entering the town as the outlook is bucolic from the rooms.Great value for money. Good way to avoid the expensive coastal hotels if you have a car. Exposed stone walls seem to be in every room. Don't be put off by the new housing on entering the town as the outlook is bucolic from the rooms.

• User: Diego L

  Trip type: Family

  Room smells like Skunk

  20 Jul 2017

  We had a room that smelled like Skunk, we had to change our family room stay (persons per room) since there were no more rooms available. We complained and the answer was that it is a regular smell (it was the only room that smelled that way out of 4 that we had) and that there was nothing they could do other that odor spray. They mentioned the smell was due to the rocks. Strangely it was with ope… Read moreWe had a room that smelled like Skunk, we had to change our family room stay (persons per room) since there were no more rooms available. We complained and the answer was that it is a regular smell (it was the only room that smelled that way out of 4 that we h… Read more

• User: Deirdre F

  Trip type: Family

  Restful and Historical

  15 May 2017

  The hotel was like a medieval estate, but much cleaner! The staff were pleasant and polite. The surroundings were enchanting.The beds were comfortable, and we had several pillows. Breakfast wasn't spectacular, but the coffee was good. If you want to see the area, the place is very authentic to the place. ansorena, Propietario at Los Caballeros Palace Mansion, responded to this review Thanks s… Read moreThe hotel was like a medieval estate, but much cleaner! The staff were pleasant and polite. The surroundings were enchanting.The beds were comfortable, and we had several pillows. Breakfast wasn't spectacular, but the coffee was good. If you want to see the ar… Read more

• User: drl240

  Trip type: Family

  Insincere service and poor quality. Mercenary disposition.

  16 Aug 2016

  This is a two star property at best. Although the surrounding area is spectacular this hotel offers little service and no facilities. Booked 3 rooms for two nights and had to argue for an extra pillow! No wine in the "bar!" Left after 1 night and was still charged for supplementary beds for the unused night. Horrible breakfast. The best part of the visit was leaving a day early.This is a two star property at best. Although the surrounding area is spectacular this hotel offers little service and no facilities. Booked 3 rooms for two nights and had to argue for an extra pillow! No wine in the "bar!" Left after 1 night and was still cha… Read more