




22 +PHOTOS



24+ photos
This hotel is located in Castillo National Park just 300 m from Burgos Cathedral. The hotel also enjoys wonderful views out over the city.

Calle De Fernan Gonzalez, 72
Check-in from 14:00 · Check-out by 12:00

Calle De Fernan Gonzalez, 72
Check-in from 14:00 · Check-out by 12:00
Good
1206 reviewsUser: Bobbie H
Trip type: Family
Great place to stay!
We stayed here for one night travelling through with a dog. We found the room a very good size, clean and very comfortable. There was a grass area just at the bottom of the ramp for our dog to exercise. Excellent location with lots of restaurants and bars to explore. Would definitely go back and recommend. Félix Herrera, Atención al cliente/recepción at Abba Burgos Hotel, responded to this revi… We stayed here for one night travelling through with a dog. We found the room a very good size, clean and very comfortable. There was a grass area just at the bottom of the ramp for our dog to exercise. Excellent location with lots of restaurants and bars to e…
User: nick s
Trip type: Couples
Awful
Absolute shambles No air con in room and all round hotel was warm.Receptionist as listed a few times are not interested and rude,mamager no where to seen, tried telling me no refund as its a non refundable booking,soon changed that as I demanded full refund as booked a hotel with aircon 35 degrees was like sleeping in a sauna.Cancelled booking found another hotel, you managers need to train you're… Absolute shambles No air con in room and all round hotel was warm.Receptionist as listed a few times are not interested and rude,mamager no where to seen, tried telling me no refund as its a non refundable booking,soon changed that as I demanded full refund as…
User: Pieter M
Trip type: Couples
Great place to stay
Staff were very helpful and engaging Félix Herrera, Atención al cliente/recepción at Abba Burgos Hotel, responded to this review Dear Sir,We sincerely thank you for sharing your experience after your stay at our hotel.We are pleased to know that the service you received from our team contributed to making your visit enjoyable. We especially appreciate your praise for the attentive and friendl… Staff were very helpful and engaging Félix Herrera, Atención al cliente/recepción at Abba Burgos Hotel, responded to this review Dear Sir,We sincerely thank you for sharing your experience after your stay at our hotel.We are pleased to know that the servi…
User: 811magsh
Trip type: Friends getaway
Disappointing
A group of friends & I had a very disappointing experience on arrival here. The lady in reception very obviously does not have much time for "pilgrim" clientele. A disdainful greeting followed by some very sharp interaction was our initial experience. While waiting for all our group to regather ( after walking 30+Kms) this lady did not tell us we needed to book the sauna 30mins in advance or t… A group of friends & I had a very disappointing experience on arrival here. The lady in reception very obviously does not have much time for "pilgrim" clientele. A disdainful greeting followed by some very sharp interaction was our initial experience. Whil…
User: Mothú H
Trip type: Friends getaway
Receptionists bad day became our bad stay!!
The hotel itself was in a fantastic location and was spotlessly clean throughout. After a long day walking the Camino, the pool was an absolute highlight and exactly what was needed to relax and recover.Unfortunately, the entire experience was overshadowed by the receptionist on duty during our stay. She was extremely unfriendly, unwelcoming, and frankly one of the rudest hospitality staff members… The hotel itself was in a fantastic location and was spotlessly clean throughout. After a long day walking the Camino, the pool was an absolute highlight and exactly what was needed to relax and recover.Unfortunately, the entire experience was overshadowed by…
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