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The hotel is situated only 5 minutes’ walking distance from Poniente beach and 15 minutes from Benidorm’s centre and Old Town. Guests will find a wide range of restaurants, bars and shops a few metres away.
10 single rooms and 196 double rooms are located on 8 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has 206 non-smoking rooms.
Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce and golf. Sport and leisure facilities at the hotel include a gym, yoga and callisthenics. A spa, steam bath and massage treatments are available in the wellness area. Children are well looked after in the kids' club.
Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.
Avenida de Panama, 5
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
674 reviewsUser: Adam W
Trip type: Family
Great family holiday
Great stay, great hotel, loved the food, especially breakfast.Pool bar great and not too expensive, a few more sun loungers in the sun would make it better, although all the trees are stunning.The only other negative is the construction noise but the hotel can…
User: Jessica W
Trip type: Family
Perfect stay in Benidorm!
Had the perfect stay at Mercure Benidorm. Great location if you want to be close to the beach and near to the old town, strip wasn’t too far a walk either but was nice not to be on the doorstep! We went as a group of six for a 60th birthday celebration, the ro…
User: CMF97
Trip type: Family
An absolute Gem in Benidorm 🖤
This holiday hotel was perfect from start to finish. I had requested for some petals and a birthday banner to be in my mums room as we were celebrating her 50th. The room was decorated beautifully and better than expected. The white chocolate given on the hous…
User: CHALLENGER12
Trip type: Couples
Third visit
This was our third visit to here and again it did not disappoint, the hotel is immaculately clean and the staff very professional and friendly, thanks
User: Brett C
Trip type: Couples
Nice hotel, but not as nice as it was last year
Whilst the hotel is lovely, it’s our third time here and it has gone down hill a little. Entertainment isn’t as good as it was last year and neither is the food choice in the restaurant.Staff are lovely, especially Sonia, but Petra could do with smiling a litt…
