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Mercure Benidorm

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Mercure Benidorm

locationBenidorm, Benidorm - Costa Blanca

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About Mercure BenidormAbout Mercure Benidorm

Location

The hotel is situated only 5 minutes’ walking distance from Poniente beach and 15 minutes from Benidorm’s centre and Old Town. Guests will find a wide range of restaurants, bars and shops a few metres away.

Facility

10 single rooms and 196 double rooms are located on 8 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has 206 non-smoking rooms.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce and golf. Sport and leisure facilities at the hotel include a gym, yoga and callisthenics. A spa, steam bath and massage treatments are available in the wellness area. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Mercure Benidorm Amenities at Mercure Benidorm

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

    • -

      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bocce

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Shopping opportunities

300 m

Restaurants

300 m

Sea

350 m

Beach

350 m

City Centre

1.1 km

Tourist Centre

1.1 km

Bars / Pubs

1.1 km

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

340

Very Good

91

Average

43

Poor

11

Terrible

15

Recent Reviews: 500

  • User:Summ M

    Trip type:

    Sadly disappointing!

    rating06 Jun 2025

    When we arrived the hotel looked beautiful and we were expecting an amazing stay…unfortunately by the time we left we were sadly disappointed. We have stayed in many hotels of this standard so had...

  • User:shabia2012

    Trip type: Family

    While we had some enjoyable moments at this hotel, the experience was ultimately disappointing

    rating06 Jun 2025

    While we had some enjoyable moments at this hotel, the experience was ultimately disappointing. Having stayed in numerous 4 and 5-star hotels worldwide, I found the customer service lacking, and the...

  • User:FranBur

    Trip type: Couples

    Lovely hotel but food and service at breakfast poor for a 4 star good be so much better

    rating05 Jun 2025

    Good points Pool lovely and not allowed to hog beds Location 10 min from old town 5 min to beach Rooms and view Housekeeping Trees Massages cold breakfast outdoor bar Bad points Dirty tables at...

  • User:Debbie M

    Trip type:

    Lovely hotel, let down by poor service

    rating04 Jun 2025

    We are staying here at the moment and it has the potential to be a fantastic hotel but it’s really let down by the service levels. When we arrived our room wasn’t ready and we were told to check for...

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