22+ photos
This hotel is situated in the heart of Benidorm, in the old town next to L'Aigüera Park and the new town hall and only 500 m from Levante beach. Many bars, restaurant as well as shops are nearby.
2 suites, 13 single rooms and 443 double rooms are located on 7 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Services include a laundry service. A projector is available for guests' business needs.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, a putting green and archery are available. Water sports enthusiasts can enjoy water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, hydrotherapy treatments and a solarium. An entertainment programme and a kids' club are also options for entertainment.
Dining facilities include a non-smoking restaurant, a café and a bar. Catering options include half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Avenida De Ruzafa, 14
Check-in from 16:00:00 · check-out by 12:00:00
Good
6398 reviewsUser: ashleybX947JY
Trip type: Family
Friendly Staff & Clean Hotel – But Old Town Location Not for Us
We recently stayed at the Magic Crystal Park Hotel in Benidorm’s Old Town and had a pleasant experience overall. The hotel staff were friendly, polite, and really helpful throughout our stay. Reception even supported us in changing one of our rooms from a doub…
User: 2929lisa
Trip type: Friends getaway
Everyone as their own preferences
This hotel is not a bad hotel, it is in need of some modernisation. Staff are lovely especially reception staff, mini bar in your room is filled everyday, we didn't stay in for any entertainment so I can't comment on that. Rooms cleaned daily with fresh towels…
User: Odyssey29843474269
Trip type: Family
Poor experience
This is a terrible hotel. The rooms are dirty, they are badly maintained and just tired. The food is really bad, badly cooked and not very tasty. There was a group of police officers visiting the restaurant for food. I was very disappointed that they didn't ar…
User: C8068FUclairep
Trip type: Family
Enjoyed but you need more entertainment for the English gusts
Good nice hotel but would not go again to many drunk s two many smash glasses and police always in there and get it sorted and stop drugs there as well Hotel Magic Cristal Park, Director General at Hotel Magic Cristal Park, responded to this review Dear C…
User: Paul W
Trip type: Family
What started off well finished in bites all over and we weren’t the only people to have complain.room 277…. Stay away
Bed Bugggggsssss🪲🪲🪲🪲🪲🪲🪲 I!! May 10th 2026 Hotel Magic Cristal Park, Director General at Hotel Magic Cristal Park, responded to this review Dear guest,Thank you for sharing your experience with us. We sincerely regret your disappointment and the inc…
