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The beach hotel is situated 500 m from the tourist centre and old town of Benidorm and 300 m (5 min on foot) from Levante Beach. In the surrounding area of the hotel there is a wide variety of restaurants, bars and shops, as well as public transport.
The hotel has 16 single rooms and 236 double rooms, which are located on 6 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas (no extra charge). The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee (subject to availability). Other services include a 24-hour security service, medical assistance, room service (for a fee), an alarm call service and a laundry service. Complimentary newspapers are available. A business centre with projector and a flip chart and pens is available.
Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bidet. For extra comfort in the bathrooms, guests are offered a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has 252 non-smoking rooms.
Guests can enjoy a refreshing swim in the outdoor pool area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub (for a fee) offer the perfect way to unwind. Sun loungers and parasols are available on the sun terrace. For sports enthusiasts who wish to work out indoors, a gym is available for a fee. Various wellness options, such as a sauna, a steam bath, a spa, massage treatments and anti-ageing treatments, are offered for a fee. Evening entertainment includes live music.
The hotel includes a buffet restaurant and a piano bar. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals and gluten-free meals can be prepared on request. The show cooking is a particularly special attraction. For a fee, there are also non-alcoholic beverages and alcoholic beverages.
Calle Gerona 9-11
Check-in from 12:00 PM · check-out by 12:00 PM
Very Good
796 reviewsUser: Colin F
Trip type: Couples
Clean and fresh
Good hotel,close enough for the strip or head down to the old town if you want quieter,reception staff were fantastic,we arrived at 9pm and the rushed us into the restaurant for food before checking us in just to ensure we were fed.Fantastic food,clean rooms a…
User: Sam J
Trip type: Friends getaway
Below par
Glad I only stayed a couple of nights and not longer. Broken air con so the room was scorching and they charge you to use the inbuilt pool and sauna which should be included for ALL guests, especially for the price you pay to stay here. Carlos Bárcenas, Gue…
User: Tracy J
Trip type: Solo travel
Fantastic hotel
A great hotel to stay at, rooms immaculate, food excellent, staff really helpful and very friendly. I arrived late on and was not happy with my room, I went and spoke with reception and was told to come back the next day and they would change my room. True to…
User: Garry M
Trip type: Family
Very nice hotel.
Hotel was immaculatley clean and food (breakfast only) was very good, staff were professional and pleasant not over friendly. Room was a little on the tight side for 3 sharing and I did not like the security gate on the balcony door (first floor only poolside)…
User: lancsCoffeeboy
Trip type: Friends getaway
Great Hotel
Great location for the madness of the strip and the peace of the old town, excellent food and the staff are friendly and helpful, would stay there again Carlos Bárcenas, Guest Services / Front Office at Servigroup Diplomatic Hotel, responded to this review…
