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This hotel is situated in an animated hotel area of Benidorm, just 5 minutes’ walking distance from Levante beach and a few metres from a wide variety of restaurants, bars and shops. The old town and tourist centre are 20 minutes’ walking distance away and next to the hotel there are links to the public transport network.
The hotel has 9 single rooms and 274 double rooms, which are located on 9 storeys and are reachable by 4 lifts. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, a transfer service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.
Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the view of the pool from a balcony or terrace. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a mini fridge. A tumble dryer is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products, a selection of towels and background music provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.
The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and golf are available. The hotel offers numerous indoor sports, including a gym, table tennis, darts and aerobics or, for a fee, billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.
Dining facilities include a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals and children's meals can be prepared on request. In addition, special catering options and picnics are available.
Avenida De Filipinas, 12
Check-in from 15:00 · check-out by 12:00
Excellent
3474 reviewsUser: Anne B
Trip type: Couples
Great experience in this hotel
Staff were excellent. Friendliest ever. Any Problems they're sorted straight away. We had a bath instead of a walk in shower and room got changed next morning. Food, terrific choice and again staff were on top of it changing it before it got low. Can't recomme…
User: Gillian J
Trip type: Friends getaway
Great stay
Great hotel. Excellent location. Room and bathroom spacious and clean. All staff so friendly and helpful, pool, housekeeping, and reception, especially Angela, Natalie and Fran....gracias!
User: Freedom786695
Trip type: Family
Superb holiday
A great value hotel. High standards, good quality food, modern design, excellent central location. Especially thanks to Angeles and the rest of the highly professional staff.
User: Stephen H
Trip type: Friends getaway
Best hotel in Benidorm we've been to
Stayed here 4 nights in April. First time at this hotel, but won't be the last.We were checked in by the wonderful Angeles (thanks for writing your name down!) and were allocated a room on the fifth floor. It overlooked the road at the back but was quiet. Room…
User: Paulmc5555
Trip type: Family
Absolutely top class hotel, the hotel is spotless clean and run very well.
If your in the hospitality trade you will be looking at guest experience. The helios has made it in every department from the second you walk in the main door from smiling reception team to staff on hand looking after guests at the pool side and not forgetting…
