Holiday Inn Barcelona - Sant Cugat

Recent Reviews: 33

• User: hj_rturg2021

  Trip type: Business

  good stay

  The room was spotless, quiet, and very comfortable, with everything I needed. The breakfast was excellent – fresh, varied, and worth every penny. Staff were friendly, professional, and always ready to help.Truly fantastic value I’ll definitely stay here again!The room was spotless, quiet, and very comfortable, with everything I needed. The breakfast was excellent – fresh, varied, and worth every penny. Staff were friendly, professional, and always ready to help.Truly fantastic value I’ll definitely stay here again!

• User: Barbara O

  Trip type: Business

  Extremely Disappointed by Lack of Security and Guest Support

  I recently stayed at this hotel and had a very distressing experience that revealed a serious lack of security and guest support.While having breakfast in the hotel restaurant, my bag was stolen when I briefly left it at my table to get food from the buffet. The restaurant asked for my room number upon entry, which gave me a false sense of security, but it turns out that both guests and non-guests… Read moreI recently stayed at this hotel and had a very distressing experience that revealed a serious lack of security and guest support.While having breakfast in the hotel restaurant, my bag was stolen when I briefly left it at my table to get food from the buffet. T… Read more

• User: graham c

  Trip type: Solo travel

  Thoroughly recommend

  Awesome service from all the staff...Especially Monika...Breakfast had a decent selection of continental food amid some eggs sausages fruit and yoghurt...There's a bar restaurant just outside the hotel which had an excellent menu lots of choices and value for money with a lovely selection of drinks...Awesome service from all the staff...Especially Monika...Breakfast had a decent selection of continental food amid some eggs sausages fruit and yoghurt...There's a bar restaurant just outside the hotel which had an excellent menu lots of choices and value for… Read more

• User: Melvin A

  Trip type: Family

  Bad experience

  Cristina, the hotel manager, is displaying unacceptable behavior towards customers, raising her voice and pointing fingers at them, which is considered rude and disrespectful for paying customer. I hope they treat cutomers with respect just like other hotels provide. IHG Service, Other at Holiday Inn Barcelona - Sant Cugat By IHG, responded to this review Hi Melvin A,Thank you for staying at… Read moreCristina, the hotel manager, is displaying unacceptable behavior towards customers, raising her voice and pointing fingers at them, which is considered rude and disrespectful for paying customer. I hope they treat cutomers with respect just like other hotels p… Read more

• User: Ahmed R

  Trip type: Business

  One person can make a difference

  The hotel is very nice and clean There is a lot of variety in the breakfast Employees are nice Specially Gollio in the reception the night shift is really nice and helpful person I stay for 4 days and I wish to stay more Thanks Gollio for making my life easierThe hotel is very nice and clean There is a lot of variety in the breakfast Employees are nice Specially Gollio in the reception the night shift is really nice and helpful person I stay for 4 days and I wish to stay more Thanks Gollio for making my life easier