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This hotel is located in the centre of the town, with the railway station, the tourism centre, the river, a roman amphitheatre and the Nar museum all within a 10-minute walk. Shops are to be found around 3 km away.
82 rooms, including 3 junior suites, suites, apartments, studios, single rooms and 78 double rooms, are located on 3 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.
The outdoor pool complex provides invigorating refreshment. A terrace with sun loungers and parasols is available. With golf available, active guests can exercise to their heart's content. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and a solarium. Activity coordinators organise an entertainment programme for adults and children. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Restaurant(s)
Restaurant(s) with high-chairs
Restaurant(s) with non-smoking area
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Full Board
Half Board
Set menu dinner
Set menu lunch
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Golf
Gym
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Sun terrace
Tanning Studio/Solarium

River
500 m
Train Station
500 m
Tourist Centre
900 m
Shopping opportunities
3 km
Golf Course
8 km
Excellent
849
Very Good
795
Average
414
Poor
163
Terrible
69
Recent Reviews: 2290
User:pollyoctubre
Trip type:
strongly recommended
12 Mar 2026
User:Barbara B
Trip type:
A great place to stay in Merida.
10 Dec 2025
User:BKKPeter
Trip type:
Lost in a Nunnery
05 Dec 2025
User:derekbrown112
Trip type:
Good stay
06 Nov 2025
User:rp0s
Trip type: Couples
Excellent Parador
05 Nov 2025