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Fontecruz Avila

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Fontecruz Avila

locationavila, Avila

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About  Fontecruz AvilaAbout Fontecruz Avila

Location

The hotel is located 3 km from the city of Ávila, which is a World Heritage City.

Facility

10 suites and 64 double rooms are located on 3 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium. Children are well looked after in the kids' club. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Fontecruz Avila Amenities at Fontecruz Avila

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

81

Very Good

136

Average

128

Poor

53

Terrible

79

Recent Reviews: 477

  • User:kevw523

    Trip type: Friends getaway

    Hotel with no food or drink.

    rating20 Sept 2025

    We arrived 1600 Sunday afternoon on a motorcycle after booking with booking.com. At no time before booking we were informed of the following: Hotel was empty but looked nice, reception was manned and our room was clean. We were given a piece of paper stating bar and meal times. When I asked where the restaurant was I was informed it was closed and there was no food available in the hotel. When I enquired about the bar I was also informed that it was closed. Unless I got back on my bike we were stranded in a quiet location with no food or drink. It cost an extra €12 for a taxi to town for food and we walked the 45 minutes back.It seemed like the only person in the hotel is the receptionist although the car park is empty apart from the bikes and 1 car. She told me there are other guests. Apparently the restaurant is open for breakfast at an extra cost €12 so we will see how many guests there are then….
  • User:Compass774652

    Trip type: Friends getaway

    Beautiful Landscape

    rating05 May 2025

    This lovely hotel is located in a picturesque setting that touched us and upon arrival we were eager to walk the grounds. There are so many birds on the grounds creating a comforting environment. The hotel grounds were in need of some maintenance and lacked an adequate pathway so the stroll was shorter than desired. The room was clean and comfortable and we slept well with the help of the quiet setting. The dinner wasn’t the best but the breakfast buffet was great. Staff were warm and welcoming. A comfortable stay all around.
  • User:Rafael A

    Trip type: Business

    Terrible customer service.

    rating24 Jul 2023

    Shocking treatment. Staff were unhelpful and unprofessional. Massive wardrobe but no hangers. Lovely rooms but no coffee or tea facilities. Queue to the only coffee machine was eternal. No food despite coming late from a delayed flight. No four stars, more like a basic hotel.
  • User:Meander31276022489

    Trip type: Business

    Awful experience

    rating22 Jul 2023

    This was 4 star hotel with zero star service. No hangers, no coffee making facility, no drinking water and no iron in the room. The receptionist staff are rude and less than helpful, the food is awful and the bar service is none existent. The kitchen closes early and you are stuck in middle of nowhere. The basics that you would expect in a 4 star hotel are just not there.
  • User:Companion797030

    Trip type:

    Not great

    rating24 Jul 2020

    After the lockdown you would’ve expect that the staff would do certain trainig regarding the new guidelines concening Covid 19.All the clients have to wear a mask and constantly use the gel which is fine but it feels a bit unfair that the staff does not comply to the new rules. I did not see them washing their hand each time they had to clear the tables where there can be droplets from the costumers but they come streight away at your table touching your drinks. They are dressed with the same clothes that they wear at home and public instead of changing at work in a clean uniform. Very long nails in some waiters that made you wonder what can they hide under then and so on.It frlt like they need to protect from us (the clients) but them just wearing a mask did not represent a safe feeling for the constumers especially at the breakfast when your food was served by a lady in a dress that she came from home...no gloves and not washing hands as she was suposed to. The hot water is not working and the door keeps not opening.Thank God it is not a long stay.

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