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Dorma Reina Isabel

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Dorma Reina Isabel

locationavila, Avila

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About  Dorma Reina IsabelAbout Dorma Reina Isabel

Location

This hotel is located 100 metres from the train station and 500 metres from the historic centre of the city. Guests will find the cathedral and Murallas just 400 metres from the hotel and the Monasterio de la Encarnación is 1 km away.

Facility

2 suites and 58 double rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Parking facilities available to guests include a garage (for a fee) and a car park. Other services include a 24-hour security service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A shower and a bathtub are included the bathrooms. A hairdryer, a vanity mirror and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has 60 non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and a spa. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a breakfast room, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

 Amenities at Dorma Reina Isabel Amenities at Dorma Reina Isabel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Jacuzzi

LocationLocation

Map preview

Around this property:

Train Station

100 m

City Centre

500 m

Tourist Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

94

Very Good

117

Average

46

Poor

15

Terrible

9

Recent Reviews: 281

  • User:EJW44

    Trip type: Solo travel

    reasonably priced old style hotel

    rating13 Apr 2025

    I have given 3* stars principally because this style of hotel - classic, old-fashioned (?) - is not my personal taste. It may be for you.There were definitely plus points. The hotel location was perfect for me as I arrived by train and left from the bus station. The room was clean, the staff were friendly and the price was reasonable.On the downside, my room felt vey "busy". A day bed had been fully made up next to my double bed which felt entirely unnecessary. There is not a walk-in shower and you have to climb into quite a high sided bath to get in the shower. The shower then is just a trickle of water that constantly changes temperature.Reception recommended walking into the centre of the town. This is doable but there are buses that depart and arrive directly outside the hotel. You may find these more convenient as there is a lot of walking with some up and downs to see the walls and town. I really liked Avila and overall was pleased that I stopped off there.
  • User:Adrian B

    Trip type: Couples

    A mixed stay, with good and bad points.

    rating14 Nov 2024

    My wife and I stayed at the Exe Reina Isabel for 4 nights last week, as part of a 5-city tour of north-western Spain. The staff were pleasant, courteous and efficient on all occasions. However, we experienced a number of problems with the hotel room itself. Air conditioning was centrally locked to 'heat' automatically, and we began to boil with some rapidity. Alas, the window was also locked, and so a member of staff had to be called to open it. The shower system in the bathroom was somewhat dated,, and the lever/knob which operated it fell off when we tried to use it. A member of staff had to be called to help us (who arrived very promptly). The room plug socket - useful for charging phones etc - also failed to work, so phones were charged in a bathroom socket. The room window, when opened, also provided a less than edifying view made up of backyards and refuse bins. On the positive side, all the breakfasts provided were of very reasonable quality. Choices were quite varied, and the staff were efficient and attentive. There were, probably not enough staff in attendance, however. On the Saturday, staff were seemingly overrun by a large number of visitors, who all descended for breakfasts at the same time, and demolished available food supplies within a few minutes - replenishments and cleaned, empty tables were consequently in short supply. Elsewhere, the attached hotel cafe and bar proved to be good, offering good quality snacks and drinks at a reasonable price. All in all, a mixed stay.
  • User:SarahC0805

    Trip type: Couples

    High quality hotel at reasonable price

    rating24 Aug 2024

    Clean, spacious room with balcony. Good bathroom (cheap, plastic showerhead did rather stand out, however!). Free water. Helpful staff. Discount for members of their loyalty scheme. Very good, full breakfast buffet (cheaper if room booked B&B). Bottle of cava delivered to room for a bargain price. Perfectly located near train station, and with local buses stopping outside.
  • User:JimFinPortland

    Trip type: Couples

    Close to train; not close to anything else

    rating06 Mar 2024

    Please pay attention to my written comments more than my rating.We spent 3 nights at this hotel in February, 2024. I've stayed in some Exe properties before and found them to usually be slightly below their parent namesake Eurostars. But this hotel was close to the train station and I was planning an early day trip to El Escorial on the train so that helped tip the scales for me. The hotel is nice. It's just not very close to anything beside the train. Including restaurants. We always ate dinner either inside or just outside the walls of the old town. The walk wasn't too much of a distance for us (we usually walk 8-10 miles per day in Spain) but would probably be too far for a lot of people. Plus it was raining for part of our time so the walk wasn't nearly as comfortable as it might otherwise be.So bottom line... Hotel--nice. Location--not as nice (except for train).
  • User:wedwardes

    Trip type: Solo travel

    Very impressive and good location

    rating09 Nov 2023

    The hotel was very impressive starting with the staff on reception and breakfast and in the connected cafeteria/bar.The location is perfect for those walking from the Avila train station. Yet it is only a 10 minute walk from the walls of AvilaThe rooms were cleaned well. There is a good safe which works after reading the instructions carefully. A replacement needs to be slightly larger as my laptop computer only just fits inside. An iron and ironing board in the room would have been good. But I am sure it would have been made available.

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