Silken Ciudad de Vitoria

92 +PHOTOS

94+ photos

Silken Ciudad de Vitoria

Name: Silken Ciudad de Vitoria
Address: Portal De Castilla 8, Alava, spain
Telephone: 353818882077
Rating: 4.1

alava, spain

About Silken Ciudad de Vitoria

location

This hotel is situated close to the historical centre of the town and enjoys excellent links to Bilbao, San Sebastian and the winegrowing region of Rioja. Links to the public transport network lie just 50 m away.

facility

The hotel has 10 junior suites, a suite, 3 single rooms and 138 double rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, room service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Individually adjustable heating ensures that rooms maintain just the right temperature. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and 149 non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. A hot tub can soothe sore muscles (for a fee). For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel offers indoor sporting activities such as callisthenics or, for a fee, a gym. There is a wellness area with a spa, a hammam and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments.

meals

Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Silken Ciudad de Vitoria

Facilities (18)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

General Services (4)

Doctor on callLuggage storageMultilingual StaffWake-up Call / Service

Hygiene (4)

Contactless check-in/-outProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (7)

ShowerBathtubHairdryerMinibarTVRoom serviceToiletries

Security (1)

Fire extinguishers

Shopping (1)

Souvenir shop

Sport/Entertainment (1)

Events

Location

Vitoria Gasteiz, Alava, Spain

Portal De Castilla 8

Nearest airport21km

City centre600m

What's nearby

City centre600m
Nearest airport21km

Check-in from 2:00 PM · Check-out by 12:00 PM

Vitoria Gasteiz, Alava, Spain

Portal De Castilla 8

Nearest airport21km

City centre600m

What's nearby

City centre600m
Nearest airport21km

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.1

Very Good

1576 reviews

Value
Rooms
Cleanliness
Service

Excellent551
Very Good711
Average225
Poor56
Terrible33

Recent Reviews: 1576

User: LittleLreviews
Trip type: Couples
Grand public areas, but our suite needed far more attention.
24 Sep 2026
We stayed here for three nights as part of a road trip across northern Spain. It happened to be a busy weekend, so accommodation in the area was limited. We thought that booking a suite at a Silken Hotel would be a fairly safe choice.There were certainly positives. The staff were professional, helpful and responsive, which we discovered because we had to raise a number of issues with our room. The… We stayed here for three nights as part of a road trip across northern Spain. It happened to be a busy weekend, so accommodation in the area was limited. We thought that booking a suite at a Silken Hotel would be a fairly safe choice.There were certainly posit…
User: Nicholas Mark T
Trip type: Friends getaway
City stopover
21 May 2026
Our reception was efficient and friendly even though we arrived early , the quality of the hotel was very good , clean , tidy everything you'd want .Good size room , clean fresh and cool.Would highly recommendOur reception was efficient and friendly even though we arrived early , the quality of the hotel was very good , clean , tidy everything you'd want .Good size room , clean fresh and cool.Would highly recommend
User: blue573
Trip type: Couples
Central Vitoria
26 Nov 2025
Chose this hotel based on location near the city centre. Was checked in by William. Very efficient and spoke perfect English! First impressions are always important and sets the standard . Nice room on 4th floor with tea/coffee making facilities and good WiFi too. Parking easy in secure underground car park beneath the hotel at 15 euros per day. Booked breakfast at extra 16 euros pp. Good and vari… Chose this hotel based on location near the city centre. Was checked in by William. Very efficient and spoke perfect English! First impressions are always important and sets the standard . Nice room on 4th floor with tea/coffee making facilities and good WiFi…
User: Mike S
Trip type: Friends getaway
Nice, quality hotel in a good location
05 Nov 2025
Nice hotel in a good location with several bars and restaurants nearby. Rooms comfortable. Staff friendly. Parking available in the basement but I'd recommend you pre book this if needed. It was ideal for our motorbikes. Breakfast was very good. We have stayed here before for one night and we would stay here again.Nice hotel in a good location with several bars and restaurants nearby. Rooms comfortable. Staff friendly. Parking available in the basement but I'd recommend you pre book this if needed. It was ideal for our motorbikes. Breakfast was very good. We have stayed…
User: alangdavis
Trip type: Family
Silken Hotel Vitoria
14 Oct 2025
Very good hotel. Very friendly reception staff - but very rude restaurant manager ( walked out and ate elsewhere)Stay here but don’t use the restaurantVery good hotel. Very friendly reception staff - but very rude restaurant manager ( walked out and ate elsewhere)Stay here but don’t use the restaurant

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