Gran Hotel Lakua

Name: Gran Hotel Lakua
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Alava, spain
Telephone: +44-204-505-9777
Rating: 3.6

Vitoria Gasteiz, Alava

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About Gran Hotel Lakua

Location

This hotel is located in the district of Lakua, in Vitoria. The city centre, with its restaurants, bars, nightspots, shopping and links to the public transport network is 2 km away. The exhibition and congress centre is 4 km away. The hotel offers guests excellent connections to the Vitoria-Bilbao motorway and Vitoria-Gasteiz Airport (8 km).

Facility

5 junior suites, 2 suites, 24 apartments, 8 studios, 12 single rooms and 93 double rooms are located on 4 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, room service and a laundry service.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. There is a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) in the rooms. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant (with high chairs), a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and gluten-free meals can be prepared on request. The hotel also offers special catering options. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment

The complex accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Gran Hotel Lakua

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Restaurant(s) with non-smoking area
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  Restaurant(s) with smoking area
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Breakfast Buffet
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Children's Entertainment
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  Cycling/Mountain Biking
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  Gym
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  Jacuzzi
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  Massage
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  Sauna
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  Steam bath

Location

Around this property:

Bus Station

2 km

City Centre

2 km

Train Station

2 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

175

Average

Poor

Terrible

Recent Reviews: 422

User:Kamarsha
Trip type: Couples
Good place to stay
05 Apr 2024
The hotel is OK, it has everything a 5-star hotel has, good linen which is really important, the beds are comfortable to sleep, good noise protection, clean areas. The pics on their web correspond 100% to the rooms. But we would especially like to point out the reception staff, including "jefe de recepción", which helped us a lot and did everything possible so that our stay would be comfortable and smooth.We enjoyed our stay a lot.
User:Ruth K
Trip type:
Terrible service, terrible management
25 Mar 2023
Terrible service! The food was good but the service was disgraceful! The waiter who served us was disrespectful and u kind. This was a special celebration for my family and was totally ruined by their poor service.Once raíces to the management she did not bothered to listen, never mind apologise. Never again!
User:MissBizzyBee
Trip type: Couples
Okay, but definitely not 5*
30 Oct 2021
The hotel is fine, but definitely not up to five star standards. Nowhere close. Except on price, they are still charging 5* room rates.Pros: the room is an ok size, the reception is nice, good parking, quiet location, pleasant staff.Cons: decor is old and tired, room wasn’t perfectly clean, old electronics such as hairdryer, poor facilities and amnesties in the room, no international tv or radio, no tea or coffee in the room, a horrible cheap cafe, extra charge for the spa, very far from the city centre.Given three stars because that is what the hotel should be advertising and charging.
User:DoncoJones
Trip type:
Best there is in Vitoria
22 Dec 2019
very nice hotel considering it is Vitoria. Clean and comfortable located centrally in downtown area, very safe to walk around. shopping less than 10 minutes away. Staff was courteosu and friendly. There were plenty of places where to eat and drink. No fancy decor but the best in town by far. GranHotelLakua, Director de Relaciones con Clientes at Gran Hotel Lakua, responded to this review Thank you for your reservation and your comments
User:John B
Trip type: Family
Exellent
09 Jul 2019
There was a slight confusion with our reservation but it was quickly sorted out in 15 minutes. The secure underground garage was exactly what we required and there was a lift up to the room. The room was extremely large, clean and comfortable - the double bed was huge. The en-suite had everything needed including slippers. Our evening meal was good (the restaurant could have benefitted with some low background music). We were spoilt for choice with the food provided for our breakfast. GranHotelLakua, Director de Relaciones con Clientes at Gran Hotel Lakua, responded to this review Thank you for trusting in our hotel and sharing your experience at our hotel.