38 +PHOTOS
40+ photos
This hotel is located in the district of Lakua, in Vitoria. The city centre, with its restaurants, bars, nightspots, shopping and links to the public transport network is 2 km away. The exhibition and congress centre is 4 km away. The hotel offers guests excellent connections to the Vitoria-Bilbao motorway and Vitoria-Gasteiz Airport (8 km).
C/ Tarragona 8
Check-in from 1:00 PM · Check-out by 12:00 PM
C/ Tarragona 8
Check-in from 1:00 PM · Check-out by 12:00 PM
Good
424 reviewsUser: Neil M
Trip type: Business
Nice Stay, Huge Room
Hotel was in a quiet area of a residential area close to a few shops and restaurants.My company booked the room and was very fortunate to have a 2 bedroom and kitchenette room.Bed was huge and comfortable, nice size bathroom but shower leaked onto floorBreakfast disappointing not much choice for the price that was paid.Bi-lingual reception staff. Hotel was busy with tour group.Hotel was in a quiet area of a residential area close to a few shops and restaurants.My company booked the room and was very fortunate to have a 2 bedroom and kitchenette room.Bed was huge and comfortable, nice size bathroom but shower leaked onto floorBreakfa…
User: Kamarsha
Trip type: Couples
Good place to stay
The hotel is OK, it has everything a 5-star hotel has, good linen which is really important, the beds are comfortable to sleep, good noise protection, clean areas. The pics on their web correspond 100% to the rooms. But we would especially like to point out the reception staff, including "jefe de recepción", which helped us a lot and did everything possible so that our stay would be comfortable an… The hotel is OK, it has everything a 5-star hotel has, good linen which is really important, the beds are comfortable to sleep, good noise protection, clean areas. The pics on their web correspond 100% to the rooms. But we would especially like to point out th…
User: Ruth K
Terrible service, terrible management
Terrible service! The food was good but the service was disgraceful! The waiter who served us was disrespectful and u kind. This was a special celebration for my family and was totally ruined by their poor service.Once raíces to the management she did not bothered to listen, never mind apologise. Never again!Terrible service! The food was good but the service was disgraceful! The waiter who served us was disrespectful and u kind. This was a special celebration for my family and was totally ruined by their poor service.Once raíces to the management she did not both…
User: MissBizzyBee
Trip type: Couples
Okay, but definitely not 5*
The hotel is fine, but definitely not up to five star standards. Nowhere close. Except on price, they are still charging 5* room rates.Pros: the room is an ok size, the reception is nice, good parking, quiet location, pleasant staff.Cons: decor is old and tired, room wasn’t perfectly clean, old electronics such as hairdryer, poor facilities and amnesties in the room, no international tv or radio,… The hotel is fine, but definitely not up to five star standards. Nowhere close. Except on price, they are still charging 5* room rates.Pros: the room is an ok size, the reception is nice, good parking, quiet location, pleasant staff.Cons: decor is old and tire…
User: DoncoJones
Best there is in Vitoria
very nice hotel considering it is Vitoria. Clean and comfortable located centrally in downtown area, very safe to walk around. shopping less than 10 minutes away. Staff was courteosu and friendly. There were plenty of places where to eat and drink. No fancy decor but the best in town by far. GranHotelLakua, Director de Relaciones con Clientes at Gran Hotel Lakua, responded to this review Than… very nice hotel considering it is Vitoria. Clean and comfortable located centrally in downtown area, very safe to walk around. shopping less than 10 minutes away. Staff was courteosu and friendly. There were plenty of places where to eat and drink. No fancy de…
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