Lux Apartamentos Santiago

Recent Reviews: 47

• User: Berta R

  Trip type: Friends getaway

  It is not what we ordered.

  We requested an apartment for four friends and the only way to have an individual bed was by using the extra one. A cot, more than a bed, and furthermore, this is a repeated and unresolved complaint. You have to pick up the suitcases at the hotel, 1 km or more away, without prior notice. We have also seen that this is a recurring complaint that they do not resolve. And finally, the worst part, the… Read moreWe requested an apartment for four friends and the only way to have an individual bed was by using the extra one. A cot, more than a bed, and furthermore, this is a repeated and unresolved complaint. You have to pick up the suitcases at the hotel, 1 km or more… Read more

• User: 40mangelesd

  Trip type: Family

  Disappointing

  Terrible is an understatement for what they charge you for these apartments.We stayed at Lux Santiago 2a and it is a complete disappointment, especially going with two small girls.Starting with the floor in the room that only has one bed, it is completely lifted on one side just as can be seen in the photos, walls very dirty everywhere, full of black scratches.Following with the bathroom, the hold… Read moreTerrible is an understatement for what they charge you for these apartments.We stayed at Lux Santiago 2a and it is a complete disappointment, especially going with two small girls.Starting with the floor in the room that only has one bed, it is completely lift… Read more

• User: Jocelyn L

  Trip type: Friends getaway

  Not recommended. It’s a shame...

  Spartan furnishings, very limited. For example, no bedside table and bedside lamps in the rooms, a small table with 2 chairs in an apartment designed for at least 4 visitors. Extremely limited equipment in the kitchen. Water heaters off.Clean bedding but otherwise the cleanliness of the place was doubtful. Conveniently located within walking distance of the historic center, the intermodal bus stat… Read moreSpartan furnishings, very limited. For example, no bedside table and bedside lamps in the rooms, a small table with 2 chairs in an apartment designed for at least 4 visitors. Extremely limited equipment in the kitchen. Water heaters off.Clean bedding but other… Read more

• User: Spanish_Matador

  Trip type: Family

  Some issues at the start of the almost two weeks stay

  Have made it a regular thing to book the Lux Hotel nicely located a mere 50m from Plaza Galicia in Doutor Teixeiro. This is also your reception where you need to check in for the apartments which are some 500m further away at the top end of Mestre Mateo. We had some issues at the beginning of our stay with the wifi not working at all and it took them 4 days and discussions with 4 different people… Read moreHave made it a regular thing to book the Lux Hotel nicely located a mere 50m from Plaza Galicia in Doutor Teixeiro. This is also your reception where you need to check in for the apartments which are some 500m further away at the top end of Mestre Mateo. We ha… Read more

• User: DConnor

  Trip type: Couples

  Excellent

  The apartments are beautifully maintained and feel brand new. Spotlessly clean. Beds were extremely comfortable. Quiet. Wifi was fast and reliable.Kitchen has a 3 ring hob and a microwave but unfortunately no toaster or kettle. In general, kitchen utensils were the bare minimum.Bathroom was spacious with lovely shower.Located next to the attractive university campus about a 10 minute walk from the… Read moreThe apartments are beautifully maintained and feel brand new. Spotlessly clean. Beds were extremely comfortable. Quiet. Wifi was fast and reliable.Kitchen has a 3 ring hob and a microwave but unfortunately no toaster or kettle. In general, kitchen utensils wer… Read more