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Hotel Palacio del Carmen, Autograph Collection
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About Hotel Palacio del Carmen, Autograph Collection
This exclusive luxury hotel has been converted from the monastery Las Oblatas and lies in the middle of the tourist centre, only around 10 minutes from the old town and the cathedral.
The hotel has 4 suites and 70 double rooms, which are located on 3 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.
Refreshing drinks at the poolside snack bar, followed by a dip in the pool, offer the perfect way to unwind. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a sauna, a steam bath and massage treatments.
Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The menu also offers diet meals and children's meals. In addition, special catering options and picnics are available.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Amenities at Hotel Palacio del Carmen, Autograph Collection
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Shops
TV Room
Wifi
Hygiene
Enhanced cleaning programme
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
No high-touch furnishings
No high-touch furnishings in public areas
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Gym
Massage
Number of Pools
Sauna
Steam bath
Sun terrace
Location

Around this property:
City Centre
500 m
Public Transport
500 m
Train Station
2 km
User Rating & Reviews
Excellent
494
Very Good
277
Average
64
Poor
19
Terrible
11
Recent Reviews: 865
User:PlatinumForeverDUS
Trip type:
Good location with upside potential
20 Dec 2025
User:jorgeeantonio
Trip type:
A step down
21 Aug 2025
User:ghle
Trip type: Couples
Pleasant quiet hotel need to walk up hill to centre. WiFi issues
03 Jul 2025
User:marypK8536MS
Trip type: Solo travel
Beautiful property and rooms with phenomenal breakfast
28 May 2025