City Lodge Hotel Pinelands



20+ photos
Located in Cape Town, this urban hotel is ideal for parents with children.

Mowbray Golf Park
Check-in from 2:00 PM · Check-out by 11:00 AM

Mowbray Golf Park
Check-in from 2:00 PM · Check-out by 11:00 AM
Very Good
166 reviewsUser: Dennis n
Trip type: Couples
Cape Town Experience
Good customer service, clean rooms Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Dear 853dennisnThank you for your positive feedback. We are delighted to hear that you experienced good customer service and found our rooms to be clean. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Kind regardsEtienne GroblerGener… Good customer service, clean rooms Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Dear 853dennisnThank you for your positive feedback. We are delighted to hear that you experienced good customer service and found our rooms…
User: AIP P
Trip type: Solo travel
Terrible experience at City Lode Hotel Pinelands
I have had the worst experience at the City Lodge Pinelands Hotel, From the Time I arrived until I decided to leave four days early than my booking.When I arrived on the Saturday afternoon, booked to stay for 9 days, I was met with such a lethargic receptionist. Talking extremely soft and slow, where I had to ask her to repeat everything.Check in and she again tells me the Wi-Fi details, get to a… I have had the worst experience at the City Lodge Pinelands Hotel, From the Time I arrived until I decided to leave four days early than my booking.When I arrived on the Saturday afternoon, booked to stay for 9 days, I was met with such a lethargic receptionis…
User: Danie v
Trip type: Business
Great place, location not so good.
Great place to stay for business purposes. Clean rooms with airconditioning. Modern bathrooms and all in good working order. Room was beautiful. Client service can improve at help desk, location terrible tho. Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Dear 995danievThank you for taking the time to share your feedback. We are delighted to hear that you enjoy… Great place to stay for business purposes. Clean rooms with airconditioning. Modern bathrooms and all in good working order. Room was beautiful. Client service can improve at help desk, location terrible tho. Etienne Grobler, Owner at City Lodge Hotel Pinel…
User: G6218UJclairep
Trip type: Couples
Overnight stay - would not hesitate to stay again
We stayed 1 night to visit family. It was a great hotel, very comfy beds and clean. Staff were very helpful whenever we needed anything. Note, there is ground and first floor - no lift in the building. Very convenient parking and the complex is secure. Would not hesitate to book another stay. Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Dear G6218UJclairepTha… We stayed 1 night to visit family. It was a great hotel, very comfy beds and clean. Staff were very helpful whenever we needed anything. Note, there is ground and first floor - no lift in the building. Very convenient parking and the complex is secure. Would n…
User: Maps18255291740
Trip type: Business
Poor service
Room service number not going through. WhatsApp msg not being responded either now I have to go downstairs to get an iron! Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Good afternoon,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the difficulty in reaching room service and our WhatsApp communication. Your comfort a… Room service number not going through. WhatsApp msg not being responded either now I have to go downstairs to get an iron! Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Good afternoon,Thank you for sharing your feedback. W…
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