The Cascades Hotel at Sun City Resort

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46+ photos

The Cascades Hotel at Sun City Resort

Name: The Cascades Hotel at Sun City Resort
Address: R556, Sun City- Madikwe, south-africa
Telephone: 353818882077
Rating: 3.5

sun city madikwe, south africa

About The Cascades Hotel at Sun City Resort

location

This hotel is set in extensive tropical gardens, surrounded by mountains and near the Pilanesberg National Park. Johannesburg is roughly a 2-hour drive from the complex.

facility

10 suites and 233 double rooms are located on 15 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The holiday village has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available.

rooms

Rooms feature a living area and a bathroom, and air conditioning ensures just the right temperature. A balcony is among the standard amenities of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a sofa bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The complex has 117 non-smoking rooms.

sport

Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 2 swimming pools. The pool area also includes a hot tub, a waterslide and a pool bar. A terrace with sun loungers and parasols is available. The complex offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, crazy golf, golf, archery and horse riding. Water sports available at the holiday village include water skiing, jet skiing, motorboat rides, paddle boating, banana boat rides and sailing. Guests can enjoy a wide range of indoor sports, including a gym, bowling, squash and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a dance club, a casino and a nightclub.

meals

Dining facilities include a dining room, a café and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). A delicious and varied buffet is prepared for breakfast and dinner every day, and a set menu can be ordered at lunch. Special culinary options, such as diet meals, are also available. The complex also offers special catering options.

Amenities at The Cascades Hotel at Sun City Resort

Facilities (19)

Air conditioning24-hour receptionCurrency ExchangeShopsNightclubCasinoConference RoomRoom ServiceLaundry ServiceKids ClubPlaygroundPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (2)

MassageSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Game RoomSun Deck

Family and Kids (1)

Childcare service

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (4)

Breakfast BuffetBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Water sports

Payment (1)

ATM

Room Facilities (7)

ShowerBathtubHairdryerMinibarTVRoom serviceToiletries

Security (1)

Security Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (7)

Outdoor Pool(s)Swimming PoolSaunaGolfTennisDartsWater Park

Transfers (1)

Airport Transfers

Location

Sun City, Sun City- Madikwe, South Africa

R556

Nearest airport223km

City centre168km

What's nearby

City centre168km
Nearest airport223km

Check-in from 2:00 PM · Check-out by 11:00 AM

Sun City, Sun City- Madikwe, South Africa

R556

Nearest airport223km

City centre168km

What's nearby

City centre168km
Nearest airport223km

Check-in from 2:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.5

Good

928 reviews

Value
Rooms
Cleanliness
Service

Excellent247
Very Good281
Average175
Poor107
Terrible118

Recent Reviews: 928

User: VarshaDabz05
Trip type: Family
EASTER AT SUN CITY
08 Apr 2026
We had a lovely holiday at Sun City Cascades — the setting is beautiful, the atmosphere relaxing, and the overall experience enjoyable. The staff were welcoming and the resort facilities made for a memorable stay.That said, the bathroom and bedrooms are dated and in need of a revamp. While the comfort was adequate, the décor and fittings felt tired compared to the rest of the resort. A refurbishme… We had a lovely holiday at Sun City Cascades — the setting is beautiful, the atmosphere relaxing, and the overall experience enjoyable. The staff were welcoming and the resort facilities made for a memorable stay.That said, the bathroom and bedrooms are dated…
User: bryerlynassif
Weekend getaway
10 Mar 2026
Our annual family weekend getaway to Sun City Cascades is always lovely, but rooms do need a revamp . Tarryn McCarthy, Owner at Cascades, Sun City, responded to this review Dear Valued Guest,Thank you for your continued support and for choosing Sun City Cascades as your annual family getaway destination. We are delighted to hear that your visits are always enjoyable and that you continue to c… Our annual family weekend getaway to Sun City Cascades is always lovely, but rooms do need a revamp . Tarryn McCarthy, Owner at Cascades, Sun City, responded to this review Dear Valued Guest,Thank you for your continued support and for choosing Sun City C…
User: cathiek911
Trip type: Business
Great Hotel but missing the finer touches
09 Mar 2026
Rattling windows in Room 809Water was brownVanity mirror was positioned for a giant to accessHairdryer was ridiculously accessible as the cord was way to short to be able to use properly. Tarryn McCarthy, Owner at Cascades, Sun City, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback. Please accept our sincere apologies for the inconveniences you e… Rattling windows in Room 809Water was brownVanity mirror was positioned for a giant to accessHairdryer was ridiculously accessible as the cord was way to short to be able to use properly. Tarryn McCarthy, Owner at Cascades, Sun City, responded to this revie…
User: tinyiko21
Trip type: Business
Never again (if I can help it)
07 Mar 2026
I last stayed at Sun City around 2023/2024 for a conference at the Main Hotel. The rooms were extremely old, dated and smelled musty. They felt so worn that no amount of cleaning could remove the rust and mildew that had clearly accumulated over many years. After that visit, I vowed not to return until there had been a proper revamp.Unfortunately, I had to return last week for another conference.… I last stayed at Sun City around 2023/2024 for a conference at the Main Hotel. The rooms were extremely old, dated and smelled musty. They felt so worn that no amount of cleaning could remove the rust and mildew that had clearly accumulated over many years. Af…
User: percyvalplaatjies
Very bad place
04 Mar 2026
I had a terrible experience. Staff was ill mannered. They dont have basic etiquette, especially by the food section. They should go for basic training , not to run away from clients that needs their assistance. Tarryn McCarthy, Owner at Cascades, Sun City, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the experience… I had a terrible experience. Staff was ill mannered. They dont have basic etiquette, especially by the food section. They should go for basic training , not to run away from clients that needs their assistance. Tarryn McCarthy, Owner at Cascades, Sun City,…

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