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City Lodge Hotel Durban

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City Lodge Hotel Durban

locationDurban, KwaZulu Natal - Durban

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About City Lodge Hotel DurbanAbout City Lodge Hotel Durban

Location

Located in Durban, this family-friendly hotel is ideal for parents with children.

Facility

160 rooms are available. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV, a radio and WiFi (no extra charge) ensure optimal comfort. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics and a spa. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at City Lodge Hotel Durban Amenities at City Lodge Hotel Durban

  • Facilities

    • -

      Air conditioning

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      Hotel Safe

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      Café

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      Bar(s)

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      Games room

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      Restaurant(s)

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      Conference Room

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      Internet access

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      WLAN access

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      Room Service

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      Laundry Service

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      Medical Assistance

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      Car Park

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      Garage

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      TV Room

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      Laundry Facilities

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      Disability-friendly

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      Wifi

  • Building Information

    • -

      Number of Rooms (total)

  • Category

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      Category (Official)

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      Category (Recommended)

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Protective hygiene screens

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      Social distancing regulations

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      Enhanced cleaning programme

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      Contactless payment

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      Contactless check-in/-out

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      Hand sanitiser

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      Medical teleconsultation

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      Housekeeping only upon request

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      Sanitiser dispenser

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      Hygiene training for staff

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      Health checks on staff

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      Use of commercially available disinfectants

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      Protective equipment for employees

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      Packaged meals

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      No high-touch furnishings in public areas

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      No high-touch furnishings

  • Meals

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      Special Diet

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      Special Offers

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      Continental Breakfast

  • Payment

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      American Express

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      VISA

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      MasterCard

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      Diners Club

  • Room Facilities

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      Bathroom

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      Shower

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      Bathtub

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      Hairdryer

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      Radio

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      Internet access

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      Air conditioning (centrally regulated)

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      Safe

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      TV

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      Double Bed

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Sun loungers

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      Parasols

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      Sun terrace

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      Aerobics

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      Gym

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      Number of Pools

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      Aerobics

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

69

Very Good

87

Average

37

Poor

9

Terrible

15

Recent Reviews: 217

  • User:anitantombela

    Trip type: Business

    Dessert presentation

    rating23 Mar 2026

    Worse dessert presentation which superseded the lovely carbonara I had few seconds earlier. Funny enough the desserts itself was to die for, compliments to the Chef Brenda, at City Lodge Hotel Durban, responded to this review Dear Anita NtombelaThank you for taking the time to review our hotel.We sincerely appreciate the additional effort you made to share your comments regarding the presentation of your dessert. Please be assured that this matter has been brought to the attention of our kitchen team for review and improvement.We look forward to welcoming you as our guest to our hotels again soon.Kind Regards,Brenda Botha

  • User:Dave S

    Trip type: Business

    5 Stars

    rating05 May 2025

    I had an excellent stay at City Lodge. The room was comfortable and well-appointed, providing everything I needed for a relaxing visit. The food was absolutely great—delicious and satisfying! The staff were friendly, attentive, and went out of their way to make me feel welcome. I highly recommend City Lodge for anyone looking for a comfortable and welcoming place to stay. I look forward to returning! Brenda Botha, General Manager at City Lodge Hotel Durban, responded to this review Thank you kindly for rating us.We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.Yours sincerelyBrenda BothaGeneral Manager

  • User:Sherpa49791558842

    Trip type: Family

    Good, affordable and central accommodation in Durban.

    rating12 Jan 2025

    Although Durban CBD has gone to the dogs, this little isolated oasis is lovely to stay at. The rooms and bedding was clean, the staff was very helpful and accommodating, the food was good, and the pool was clean and nice to use in the Durban heat and humidity. It is close to the people mover buses. After our boat cruise we were quite sick, and since the lodge had lots of open rooms at that time, they let us book in a lot earlier than usual was really appreciated. The sleeper couch was a bit hard, but that was the only thing we could fault. it was also very affordable for December holidays. Our personal experience there was really good. 9/10. Brenda Botha, General Manager at City Lodge Hotel Durban, responded to this review Hi there!Thank you so much for taking the time to share your wonderful feedback about your stay with us at City Lodge Hotel. We’re thrilled to hear that you found our hotel to be a lovely oasis in Durban! It's great to know that you appreciated the cleanliness of our rooms, the helpfulness of our staff, and the tasty food we offer. Our pool is indeed a refreshing spot to unwind during the hot and humid days!We also truly value your understanding regarding the sleeper couch and we’ll be sure to take your comments into account as we strive to improve our services. It's lovely to know that we could accommodate you with an early check-in after your cruise. Thank you once again for your kind words and for rating us so highly. We hope to welcome you back soon for another fantastic stay!Many thanks, City Lodge Hotel Durban

  • User:Malonga H

    Trip type: Couples

    Great place to stay but give me complementary water in my room

    rating07 Jan 2025

    Well located, very affordable, great place to stay. However, there was no complementary drinking water provided in the rooms.We had also asked for an airport shuttle service but the email apparently went missing. A taxi was booked for us and we had to pay for it. Brenda Botha, General Manager at City Lodge Hotel Durban, responded to this review Thank you for taking the time to share your feedback with us. While we do not supply bottled water in our guest rooms in a bid to reduce single use plastic, we do offer free access to the Hydration Station near reception, which dispenses filtered, magnesium-enriched, chilled and room temperature, still and sparkling water. We will ensure our reception team communicates this more effectively at check-in. Unfortunately, we don’t offer complimentary shuttle this hotel, but our helpful, I do however apologize for your email that wasn't actioned, this will be taken up with the team. We apologize for any inconvenience and hope to welcome you back and demonstrate our commitment to improved service.

  • User:Trail41780316061

    Trip type: Business

    Very friendly staff

    rating10 Dec 2024

    Very clean rooms and friendly staff from receptionist to porter security plus delicious well prepared food very appetizing even the parking space for my big bus and security for my property and a Big thanks to Receptionist Nobuhle for your hospitality Brenda Botha, General Manager at City Lodge Hotel Durban, responded to this review Hey there Trail41780316061,Thank you for taking the time to send us your feedback. At City Lodge Hotels, we take pride in providing warm and attentive service to ensure our guests feel welcome and cared for throughout their stay. Your recognition of our team's friendliness reaffirms our commitment to delivering exceptional hospitality.You can always rely on our company.Kind regards, City Lodge Hotel

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