The Catalyst Hotel

Recent Reviews: 62

• User: GrandTour17109674901

  Trip type: Solo travel

  Sanctuary Spa

  I had the most amazing experience at Sanctuary Spa! From the moment I walked in, the ladies at reception made me feel so welcomed, comfortable, and relaxed. Their warmth and professionalism truly set the tone for such a peaceful experience.A special thank you to my therapist, Tiesetso, for the incredible massage and exceptional service. The treatment was absolutely perfect relaxing, refreshing, an… Read moreI had the most amazing experience at Sanctuary Spa! From the moment I walked in, the ladies at reception made me feel so welcomed, comfortable, and relaxed. Their warmth and professionalism truly set the tone for such a peaceful experience.A special thank you… Read more

• User: Wendy O

  Trip type: Family

  Very adequate lodgings

  A lovely hotel with comfortable rooms and a good restaurant and bar. Not exceptional but very adequate for the two nights we were in Johannesburg. Pleasant staff and clean throughout. Pool is just a small lap pool, not really meant for swimming with children. We hired a car and driver to give us a tour of the Nelson Mandela foundation and the Apartheid Museum as well as Soweto. Robert Chifunyis… Read moreA lovely hotel with comfortable rooms and a good restaurant and bar. Not exceptional but very adequate for the two nights we were in Johannesburg. Pleasant staff and clean throughout. Pool is just a small lap pool, not really meant for swimming with children.… Read more

• User: Departure15939969783

  Trip type: Couples

  Relaxing Couples Massage – Highly Recommended

  I did a couples massage with my partner and the experience was nothing short of amazing. The staff is friendly, the place is clean, and the atmosphere is so relaxing.Samantha did my massage and she was absolutely wonderful, very professional and knew exactly how to work the tension out.My partner did a Sports Massage and I did Hot Stone massaging. Amazing. Robert Chifunyise, General Manager at… Read moreI did a couples massage with my partner and the experience was nothing short of amazing. The staff is friendly, the place is clean, and the atmosphere is so relaxing.Samantha did my massage and she was absolutely wonderful, very professional and knew exactly h… Read more

• User: Jack K

  Trip type: Solo travel

  Worst Hotel Apartments in Sandton

  Pictures make it seem like its a hotel apartments but I was placed in a very small noisy room and told there was no choice to either upgrade to a hotel apartment or to cancel provided I had booked for a number of days. Disappointing service all round please stay awayPictures make it seem like its a hotel apartments but I was placed in a very small noisy room and told there was no choice to either upgrade to a hotel apartment or to cancel provided I had booked for a number of days. Disappointing service all round please st… Read more

• User: Bernard T

  Trip type: Solo travel

  Extremely poor customer service!

  Terrible experience. I had to change my plans at short notice and they deliberately lied that they were fully booked when there was availability through virtually any booking platform! I was talking to a robot all the time! Very poor customer service support!Terrible experience. I had to change my plans at short notice and they deliberately lied that they were fully booked when there was availability through virtually any booking platform! I was talking to a robot all the time! Very poor customer service support!