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Palazzo Montecasino

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Palazzo Montecasino

locationJohannesburg, Gauteng- Johannesburg

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About  Palazzo MontecasinoAbout Palazzo Montecasino

Location

This exclusive city hotel is located approximately 40 minutes by car from Johannesburg International Airport. An array of shopping venues, numerous restaurants, various bars, cafés, and many more entertainment venues are to be found in the immediate vicinity. A theatre, a cinema, and a casino are also situated nearby.

Facility

The hotel has 246 rooms, including 21 junior suites, 11 suites and 213 double rooms, which are located on 6 storeys and are reachable by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the pool from a balcony or terrace. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols on the terrace invite guests to relax and unwind. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa, a sauna and massage treatments. Leisure facilities include live music, a dance club, a casino and a nightclub.

Meals

Dining facilities include a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast and half board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

 Amenities at Palazzo Montecasino Amenities at Palazzo Montecasino

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Swimming Pool

LocationLocation

Around this property:

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1178

Very Good

344

Average

114

Poor

57

Terrible

33

Recent Reviews: 1726

  • User:W1453JGpault

    Trip type: Business

    Palatial, clean hotel fantastic staff!

    rating07 Aug 2025

    The journey time from the international airport is around 30 minutes . The hotel looks very impressive as you approach. Checking in did not take too long . The lobby / check in area is on the second...
  • User:Dhanesh-Tewani

    Trip type: Business

    Everything from start was wrong. Furniture in room is torn. I put up a DND sign and they still knock on the room and open the d

    rating17 Apr 2025

    The room needs a upgrade . The furniture is torn , plugs loose. Hotel has lost its charm the rorn furniture for a 5 star is unacceptable . I put up a DO NOT DISTURB SIGN and still the housekeeping...
  • User:thembi_ndou1

    Trip type:

    Excellent stay

    rating15 Apr 2025

    The check in process was alright. The hotel room was quite good. You can easily move between the hotel and the montecasino. The parking was secure. The food and the spa treatment were great. Would...
  • User:Heetesh P

    Trip type:

    Palazzo hotel montecasino Johannesburg South Africa Poor service

    rating21 Mar 2025

    The phones in the room are dead. Their landlines just ring and cut when calling the hotel switchboard from a mobile phone. Unable to order room service despite staying in an executive suite. Excuse...

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