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Palazzo Hotel

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Palazzo Hotel

gauteng johannesburg, south africa

About Palazzo Hotel

location

This exclusive city hotel is located approximately 40 minutes by car from Johannesburg International Airport. An array of shopping venues, numerous restaurants, various bars, cafés, and many more entertainment venues are to be found in the immediate vicinity. A theatre, a cinema, and a casino are also situated nearby.

facility

The hotel has 246 rooms, including 21 junior suites, 11 suites and 213 double rooms, which are located on 6 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols on the terrace invite guests to relax and unwind. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, bowling, aerobics, a spa, a sauna, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, live music, a dance club, a casino and a nightclub.

meals

Dining facilities include a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Half board can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Palazzo Hotel

Facilities

24-hour check-in24-hour receptionAir conditioningBar(s)CaféCar ParkCasinoConference RoomCurrency ExchangeDisability-friendlyFoyerGarageHairdresserHotel SafeLaundry ServiceLiftsMedical AssistanceNightclubPetsPlaygroundRestaurant(s)Restaurant(s) with high-chairsRestaurant(s) with non-smoking areaRoom ServiceShopsSmall supermarketWifi

Hygiene

Contactless paymentEnhanced cleaning programmeHand sanitiserNo high-touch furnishingsNo high-touch furnishings in public areasProtective hygiene screensProtective masks for guestsSocial distancing regulationsUse of commercially available disinfectants

Meals

à la carte Dinnerà la carte LunchBreakfast BuffetHalf BoardSpecial DietSpecial Offers

Sport/Entertainment

AerobicsGymMassageNumber of PoolsOutdoor Pool(s)ParasolsSaunaSun loungersSwimming Pool

Location

Map preview
Johannesburg, Gauteng- Johannesburg, South Africa

Montecasino Boulevard

What's nearby

  • Golf Course5km

Check-in from 2:00 PM · check-out by 11:00 AM

User Rating & Reviews

4.5

Excellent

1732 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent1184
  • Very Good344
  • Average114
  • Poor57
  • Terrible33

Recent Reviews: 1732

  • User: DhishenG

    Trip type: Family

    Wonderful hotel and service

    06 Jun 2026

    Wonderful experience at the palazzo. A very courteous and helpful staff with a beautiful and well maintained property. Incredible breakfast service. Palazzo Hotel, Other at The Palazzo Montecasino, responded to this review Good Day Dhishen,Thank you for y…

  • User: unusualjourneys

    Trip type: Friends getaway

    Location + luxury. The BEST hotel in Johannesburg!

    07 Feb 2026

    We stayed here at the end of a wonderful, whirlwind safari trip and it was the PERFECT place to relax and unwind. The hotel is stunning, and feels like you've been transported to Italian luxury. The food was great too.In the complex is an exotic bird garden -…

  • User: Jo P

    Trip type: Couples

    Great

    17 Nov 2025

    The service delivered by staff in this hotel is excellent. If you like old school service, confident , professional staff you will like it here. We are 2 nights into a 4 night stay the weather has been awful ( not the hotels fault obviously) . But the food and…

  • User: louise04

    Trip type: Family

    An oasis of old-world Italian elegance

    16 Oct 2025

    At the end of our wonderful African Safari vacation, we opted to stay at the Palazzo to relax, enjoy the casino, shop, and experience some of the restaurants.The Palazzo definitely feels and looks like a grand old Italian palazzo. The hotel is magnificent in e…

  • User: candicewrightson

    Trip type: Business

    Excellent hotel

    11 Sep 2025

    Very impressed with this hotel on my first visit. Great attention to detail great pool area great food cleaning was immaculate, and the staff were outstanding in every way they work so hard. I travel very frequently and this is definitely one of the best hotel…

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