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Crowne Plaza Riyadh Palace

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Crowne Plaza Riyadh Palace

locationRiyadh, Riyadh

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About Crowne Plaza Riyadh PalaceAbout Crowne Plaza Riyadh Palace

Location

The hotel is located 2 km from the city centre and is close to the shopping mall, the city’s commercial centre, exhibition centre and government and banks headquarters. It is 45 km from the King Khalid International Airport.

Facility

The hotel has 3 lifts and features 303 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, billiards, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and a kids' club are also options for entertainment. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express and VISA.

Amenities at Crowne Plaza Riyadh Palace Amenities at Crowne Plaza Riyadh Palace

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Swimming Pool

LocationLocation

Map preview

Around this property:

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

217

Very Good

62

Average

48

Poor

10

Terrible

13

Recent Reviews: 350

  • User:Pioneer39023651268

    Trip type: Friends getaway

    Good

    rating23 May 2026

    Arvie is really greate at service Yazeed Alhamdan, Guest Services / Front Office at Crowne Plaza Riyadh Palace By IHG, responded to this review Dear Valued Guest, Thank you for sharing your kind feedback regarding your recent stay at Crowne Plaza Riyadh Palace Hotel.We are delighted to know that Arvie provided you with excellent service during your visit. Your wonderful comments will certainly be shared with her, as recognition like this is truly motivating for our team.At Crowne Plaza Riyadh Palace Hotel, we are committed to delivering memorable experiences through genuine hospitality and attentive service.We sincerely appreciate your support and look forward to welcoming you back again soon.Warm regards,Yazeed AlhamdanFront Office Manager

  • User:Marqueses L

    Trip type: Friends getaway

    Great experience

    rating21 May 2026

    Best hotel experience in Riyadh.Location is good, staffs are accomodating specially at the Palace restaurant. Rachelle and Ace are superb, polite and their smiles are refreshing.We stayed for a week and their services are top notch. I highly recommend the food and hospitality. Yazeed Alhamdan, Guest Services / Front Office at Crowne Plaza Riyadh Palace By IHG, responded to this review Dear Valued Guest,Thank you so much for your wonderful and detailed feedback! We are truly delighted to hear that you had a great experience and that you consider Crowne Plaza Riyadh Palace the best hotel experience in Riyadh.We are especially grateful for your kind words about our location, accommodating staff, and the service at the Palace restaurant. A special thank you for recognizing Rachelle and Ace — their superb, polite service and refreshing smiles are truly valued. We will personally share your appreciation with them; they will be proud to know they made your week-long stay memorable.We are also thrilled that you highly recommend our food and hospitality.Warm regards,Marwan AlruhaimiFO Supervisor

  • User:Voyage54963411974

    Trip type: Business

    Excellent

    rating21 May 2026

    Highly recommended for anyone looking for a satisfying buffet experience. Also the staff Ms. Rechelle provided excellent service, she was approachable and made our dining experience better. Soci Assist, Other at Crowne Plaza Riyadh Palace By IHG, responded to this review Hi Sann Malatx,We’re delighted you enjoyed our buffet and appreciated Ms. Rechelle's exceptional service. Your kind words inspire our team to continue delivering memorable experiences. We hope to welcome you back soon for another delightful visit.- The Staff at Crowne Plaza Riyadh Palace

  • User:jerald t

    Trip type: Friends getaway

    Excellent Service

    rating21 May 2026

    Food is awesome and Service Thank you Arvie & Carla 🙏👏👏👏 Yazeed Alhamdan, Guest Services / Front Office at Crowne Plaza Riyadh Palace By IHG, responded to this review Dear Valued Guest,Thank you so much for your wonderful feedback! We are delighted to hear that you received excellent service and enjoyed the awesome food.A special thank you for recognizing Arvie and Carla — they will be truly proud to know their efforts made your experience memorable. We will personally share your kind words with them.Warm regards,Marwan AlruhaimiFO Supervisor

  • User:Rahul C

    Trip type: Business

    Amazing Stay at the Crowne Plaza

    rating20 May 2026

    Absolutely wonderful stay at Crowne Plaza Riyadh Palace. The hospitality, comfort, and overall service were truly impressive.A special mention to Rachelle from Banquet for her warm, attentive, and professional service, and Mahin from Housekeeping for keeping everything spotless and ensuring a very comfortable stay. Their dedication and care made the experience even more memorable.Highly recommended, and I look forward to staying here again. Soci Assist, Other at Crowne Plaza Riyadh Palace By IHG, responded to this review Hi Rahul,We're thrilled to hear you had such a fantastic stay with us! Your kind words about Rachelle and Mahin are truly appreciated, and we’re delighted to know their dedication enhanced your experience. Thank you for recommending us, and we eagerly await your next visit.- The Staff at Crowne Plaza Riyadh Palace

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