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The hotel is situated in a quiet spot in the centre of Funchal.
The hotel has 67 non-smoking rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Family rooms are available for parents with children.
Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, massage treatments, a solarium and hiking.
Various dining options are available, including a non-smoking restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast and dinner offer culinary delights every day.

Rua das Hortas 4C
Check-in from 2:00 PM · check-out by 12:00 PM
Average
420 reviewsUser: ANGELO V
Trip type: Solo travel
Disappointing 4-star hotel
Positive aspects: hotel close to the city centre and to most tourist attractions; quiet hotelNeutral aspects: room was OK, breakfast was barely OK, staff were OK.Negative aspects: beds were very short and narrow; poor insulation from outside noise; wall painti…
User: Tamsin B
Trip type: Family
Tired but good location
We had read previous reviews so kind of knew what to expect this is my feedback.We stayed in 102 and 104, noise from the loose road grid outside was awful! It is a very busy road. Internet/wifi dropped out at random times, annoying when trying to listen to the…
User: NielsRold
Trip type: Family
One bad Manager
My girl friend and I have just arrived home after a week on Madeira staying at The Windsor Hotel in Funchal. I will start with my complaint as not to end on a sour note.Our first morning we came down to what looked like a good, standard breakfest. breads, meat…
User: mike_clausen
Trip type: Couples
Back again
Back to hotel Windsor for the 10th time.And there were som great changes. The breakfast room have had a much needed renovation, and is now at great room with a nice atmosphere and nice breakfast. The lobby is now also brought up to a very nice standard.The sta…
User: oldsunshine
Trip type: Solo travel
Rude receiptionist
The little old lady at the reception of this hotel is the rudest receptionist I've ever encountered. I popped in there to check availability and prices. She talked down to me, was loud and condescending, and kept talking over me. Quite frankly I was shocked wi…