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Vila Gale Santa Cruz

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Vila Gale Santa Cruz

madeira, portugal

About Vila Gale Santa Cruz

location

This beach hotel in Santa Cruz (Madeira) is situated directly beside the sea. Funchal is just 15 minutes away, while Funchal airport is only 5 minutes from the hotel. The promenade and the aqua park are also nearby. There are also stony and pebble beaches in the area.

facility

The hotel has 4 junior suites and 258 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 262 non-smoking rooms and smoking rooms.

sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. With paddle boating, canoeing, snorkelling, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments. Additional amenities include an entertainment programme for children with a number of fun activities.

meals

Various dining options are available, including a breakfast room, a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Catering options include bed and breakfast, half board, full board and all-inclusive. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety.

Amenities at Vila Gale Santa Cruz

Facilities

24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkConference RoomFoyerGames roomGarageHotel SafeKids ClubLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePetsPlaygroundRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsTheatreTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentContactless room serviceEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMandatory mask-wearingMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

All inclusiveBreakfast BuffetEvening BuffetFull BoardHalf Board

Sport/Entertainment

AerobicsAqua aerobicsBilliards/SnookerCanoeChildren's EntertainmentChildren's PoolCycling/Mountain BikingDivingGolfGymHorse RidingIndoor PoolJacuzziMassageOutdoor Pool(s)ParasolsPedaloSaunaSteam bathSun loungersSun terraceTennis

Location

Map preview
Santa Cruz, Madeira, Portugal

Rua de Sao Fernando, 5

Nearest beach20m

What's nearby

  • Golf Course0 m
  • Sea20m
  • Nearest beach20m
  • City Centre250m

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.2

Very Good

1603 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent743
  • Very Good582
  • Average184
  • Poor50
  • Terrible44

Recent Reviews: 1603

  • User: 705eleanors

    Trip type: Friends getaway

    Friends getaway

    30 Apr 2026

    We booked this hotel through Jet2 travelling from the UK. Let me first say this hotel is Portuguese owned and they clearly do not welcome or appreciate British customers. There is no information in the room in English and very little anywhere else. Jet2 should…

  • User: G7482CNsusane

    Trip type: Couples

    Stay here if you like Big Hotel

    11 Jan 2026

    To be fair, I think this hotel would be ranked higher by a different kind of guest. This is really a large all-inclusive charter vacation type of hotel. The English-language website gives false information about the hotel. The website notes that there are two…

  • User: HarlequinKirkcaldy

    Trip type: Couples

    Lovely Christmas experience

    03 Jan 2026

    We stayed at Vila Gale during Christmas week,the first time we had been away from the UK at this time of year.The service and atmosphere at this hotel was excellent.We had the all inclusive package and the selection and quality of the food was great,plenty of…

  • User: Faldingworth

    Trip type: Couples

    Superb break

    16 Oct 2025

    Had a wonderful restful break, we were half board but ate in a different restaurant each evening, all restaurants were great value for money, with the exception of one where the Matre D was so miserable Vila Galé Hotéis, Owner at Vila Gale Santa Cruz, respo…

  • User: sherwood-forest-Lady

    Trip type: Solo travel

    Restful and relaxing hotel

    07 Oct 2025

    Hotel Vila Gale, is situated in the delightful little village of Santa cruz Madeira. Perfect for plane buffs with the airport nearby it is lovely to sit and relax watching the air traffic. Noise from the planes is unavoidable. It is always welcoming with fanta…

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