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The hotel is situated on the island of Porto Santo, around 4 km from the centre of the village. Places of interest include Colombo's House, Pico do Castelo and Miradouro das Flores.
Guests have a choice of 32 junior suites and 224 double rooms located in an 8-storey main building and 3 auxiliary buildings. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The resort has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. Wheelchair-friendly rooms can be booked. The resort has family rooms and non-smoking rooms.
Heated indoor and outdoor pools, filled with salt water, ensure comfortable swimming. There is a children's swimming area as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Parasols and comfortable sun loungers are available on the sun terrace. A variety of activities are available at the resort, for example tennis, bocce, beach volleyball, volleyball, paddle tennis, archery, fishing and horse riding or, for a fee, cycling/mountain biking and golf. A wide range of sports are available, including water sports such as windsurfing, banana boat rides and snorkelling or, for a fee, diving. The resort offers numerous indoor sports, including a gym, table tennis, badminton, darts, squash, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a hammam, a beauty salon, spa treatments, hydrotherapy treatments, thalassotherapy treatments, anti-ageing treatments and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Dining facilities include a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch). Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.
Sitio do Cabeco da Ponta, Apartado 243
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
3700 reviewsUser: OLIVER B
Trip type: Family
Avoid avoid avoid!!!!!!!!
Arrived at 8pm.... told i can't have a table because we didn't arrive before 6pm when you have to book a table by without exception... I was with my friend and his 10yr old daughter and was told to go to the next hotel where we found the que was longer than an…
User: Anja E
Trip type: Solo travel
Don’t go there. It’s not worth it.
I have booked accommodation in this hotel for four days for my son and me. My son fell ill. The hotel informed me that they could not refund any money, even though I traveled alone. So far, so good, but the reception staff also immediately took away the second…
User: I6344KQkeithj
Trip type: Family
Loved it and would come again 20th Dec to 4th Jan
We went over Christmas and new year and absolutely loved it, Home from home. Kids had their own beds, daily visits from the local cat community. Lovely island tbh, Everything was perfect. Nice and clean, clean betting, comfy beds, nice outside area, (BBQ could…
User: Passenger48533375958
Trip type: Family
Excellent experience for vegetarians 😜
We visited the hotel in December 2023 (not in January 2024) and a good experience. The hotel had some maintenance with the gym, and we had to find a solution together with the hotel to use another gym. Had to travel with the hotel taxi but it was difficult as…
User: christinemccartney
Trip type: Family
Plain but comfortable
High marks for helpful, pleasant and attentive staff! They do a very good job looking after guests. Pool was maintained and grounds were clean, although the chaise loungers are in desperate need of replacing. Some of the things that lowered my rating were: ver…
