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This hotel lies on a hill at a height of about 820 m and is surrounded by wonderful forests and mountains. Located within 7 km of the hotel are an abundance of shops, a beach, bars and restaurants.
Guests have a choice of 52 non-smoking rooms located in a 4-storey main building and a 3-storey auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Further services and facilities include a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a double bed or a queen-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
The freshwater pool complex includes heated outdoor pools and a children's area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a steam bath, massage treatments and a solarium. Guests of all ages have the opportunity to enjoy an entertainment programme.
Various dining options are available, including a restaurant (with high chairs), a dining room, a breakfast room and a bar. Catering options include half board and full board. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Estrada do Chote 4/6
Check-in from 2:00 PM · check-out by 12:00 PM
Excellent
355 reviewsUser: colleen e
Trip type: Couples
Lovely spot in Madeira
Lovely hotel and staff, gardens are sublime, i would very happily return. Stayed half board, breakfast perfect for us, evening meals on the half board could be quite bland Jorge Reis, Marketing at Hotel Quinta da Serra, responded to this review Dear Guest…
User: Coffebino
Trip type: Friends getaway
Excellent hotel up the hills
A very well managed hotel with excellent staff. Food was outstanding. We only spent one night there as we were on a hiking tour around the island but this place clearly stood out. Surely will come back! Jorge Reis, Marketing at Hotel Quinta da Serra, respon…
User: Artyufftgff
Trip type: Couples
Not a good experience
Lovely hotel and gardens. Staying in January. No one in the hotel, no staff, no service , horribly depressing. Food! What can I say, if you want to experience strange combo, this is the place. If not run. I am 60 years old. Never wrote a review. But i though t…
User: Julian W
Trip type: Solo travel
A wonderful Christmas at a unique hotel
I have just returned home having enjoyed a wonderful Christmas at this unique hotel. The situation and extensive gardens are truly stunning and the staff are highly professional and helpful. The food (I was on half board) was exquisite and the five course Chri…
User: 630yvetted
Trip type: Family
A very disappointing experience.
upon arrival we were informed, that due to a rally (as in with cars) on our day of departure, the roads to the hotel would be closed. They didn't have the courtesy to let us know before we arrived, so that we could decide if we wanted to change the reservation…
